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Application Support Analyst in Hyderabad

[3-7 Year(s) Exp]
Sagarsoft (India) Limited.
Experience : 3-7 Years
Job Type : full-time
Key skills : SQL Server 
Job Description :

RESPONSIBILITIES:

.        Deliver a stellar remote end user and systems support experience.

·         Monitor and manage email and Salesforce queues.

·         Performance of health checks with an attention to quality and detail.

·         Address anomalies or escalate, as needed.

·         Quick resolution of cases and/or involvement of the proper teams.

·         Assist with automation of repetitive tasks and suggest efficiencies.

·         Document support-related solutions and client environments.

·         Identify repetitive issues for root cause analysis.

·         Ensure cases exceed client expectations and are within the predefined SLAs.   

Required Skills:

 .         Strong SQL Skills and comfortable with SQL server

·         Prior experience in Application Support role.

·         Windows, MS Office, and common business applications.

·         Windows 2003 and 2008 clustering.

·         Exposure to investment Banking / Trading is mandatory.

·         Should be flexible to work in shifts.

Role Category: Application support
Educational Qualification: Graduate
Functional Area: IT Software - Application Programming, Maintenance
Vacancies : 2
Job Posted On May. 23, 2017
Company Details
Company Address :

Plot No-111, 1st floor
Road No-10 | Jubilee Hills| Hyderabad

Company Website : http://sagarsoft.in/
Company Profile :

Sagarsoft is an ISO certified 21 years old company providing innovative and highly skilled
software development & consultancy services to leading corporations and is
based at Hyderabad, India with offices across USA delivering complete range
of information technology.

Sagarsoft offerings span custom application development using Microsoft,
Java & Open Source technologies , Application Maintenance , Application
re-engineering , Application Support , Enterprise Applications
implementations, Independent Manual and Automated Testing services, & just
in time enterprise staffing services across different skill sets and roles.
We take pride in building long term client relationships and supporting
them at all levels. Sagarsoft believes in a partnership approach rather
than client - vendor relationship. Equal attention is given to each and
every customer irrespective of size of customer and engagement.

Our strengths lie in People, Process, Management and focus on Customers.

For more info about our company at www.sagarsoft.in

Venue Location 1:

Plot No-111, 1st floor
Road No-10 | Jubilee Hills| Hyderabad

Recruiter Details

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