Designation: Assistant Manager
Reporting to: Café Manager
§ Financial awareness & understanding of P&L
§ Ability to strategize & analyze reports
§ Sales & marketing orientation
§ BHM graduate/ Diploma/ any relevant degree or with relevant experience.
§ 1.5 - 6 years of experience in handling multiple F&B units
§ Retail or related industry exposure
§ Age Limit: Less than 30years
Duties & Responsibility:
Ø Supervise an individual outlet.
Ø Maximize Café sales performance and drive profits.
Ø Sales forecasting and apportioning targets across teams.
Ø Wastage control measures.
Ø Motivating the team to ensure the sales target in met.
Ø Grievance handling & solving issues.
Ø Ensure the Training Certification of team members.
Ø Ensuring all the documentation
Ø Ensuring the Quality Audits done on day to day basis.
Ø Integrity cost controllable & Waste Management.
Ø Ensure all the Customer complaints are resolved.
Ø Analysis of Customer database complaints & drive the footfall in the cafes.
Ø Ensuring the Training norms are met.
Ø Ensuring Management Visit Report.
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