Associate Manager openings in Ahmedabad [4-9 Year(s) Exp]
Tech Mahindra Private Limited
5,00,000 - 7,00,000 P.A
Key skills :
Job Description :
Roles and Responsibilities:
Must be from BPO/Telecom Industry and have handled minimum team size of more than 80 to 100 People
- Ability to plan & conduct reviews with teams.
- Ability to independently lead team leads and drive overall process performance.
- Ability to manage knowledge, replicate best practices to improve process performance
- Ensures process adherence is maintained and responsible in meeting timelines and quality standards.
- Ability to view the issues end-to-end and develop action plan with tangible deliverable.
- Reports - Ability to work on data and generate various types of reports and analysis.
- Understanding of the Business requirement and capability to address issues at various levels
- Confident & Capable to interact/manage and handle the clients efficiently.
- Responsible for reviewing and tracking the progress on the action plans shared by the internal teams and highlighting deviations