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Call center Job Openings in Chennai

[0-1 Year(s) Exp]
GVK EMRI 108
Experience : 0-1 Years
Salary : 120000 - 138000 P.A
Job Type : full-time
Key skills : Typing  Basic Computer Knowledge 
Job Description :

Logging in logging out as per roster/shift timings.

Attending to minimum number of calls as specified by the process on a daily basis.

Ensure adherence to process and quality norms while taking calls.

Keep one self updated on process knowledge through support of team leads.

Participate in daily/weekly huddles when conducted.

Participate in teambuilding and process development activities.

Upskilling / upgrading process knowledge through Process Training & Soft skills sessions.

Cooperate with team leads for process enhancements or individual development.

Abide/adhere to ERC Floor policy, ERC process guidelines, HR Policies.

CO-DOs at no time will take decisions which involve process deviation but escalate the same to the TL on the floor.

Achieve a minimum threshold (as set by the process) on Process Knowledge test (PKT) monthly.

Role Category: ERO
Educational Qualification: Graduate
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Vacancies : 40
Job Posted On Jun. 05, 2018
Last Date To Apply July 5, 2018
Company Details
Company Name :

GVK EMRI 108

Company Address :

Teynapet,Anna Salai, DMS Campus, Chennai

Company Website : www.emri.in
Venue Location 1:

GVK EMRI 108 Ambulance Services,
Teynampet, Anna Salai, Beside Teynampet Fire Station,
Chennai - 600006.

Recruiter Details

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