you have successfully applied to this job, to get mails from recruiter you need to verify your email id. Check your inbox to verify your email ID

Call center Job Openings in Chennai

[0-1 Year(s) Exp]
Experience : 0-1 Years
Salary : 120000 - 138000 P.A
Job Type : full-time
Key skills : Typing  Basic Computer Knowledge 
Job Description :

Logging in logging out as per roster/shift timings.

Attending to minimum number of calls as specified by the process on a daily basis.

Ensure adherence to process and quality norms while taking calls.

Keep one self updated on process knowledge through support of team leads.

Participate in daily/weekly huddles when conducted.

Participate in teambuilding and process development activities.

Upskilling / upgrading process knowledge through Process Training & Soft skills sessions.

Cooperate with team leads for process enhancements or individual development.

Abide/adhere to ERC Floor policy, ERC process guidelines, HR Policies.

CO-DOs at no time will take decisions which involve process deviation but escalate the same to the TL on the floor.

Achieve a minimum threshold (as set by the process) on Process Knowledge test (PKT) monthly.

Role Category: ERO
Educational Qualification: Graduate
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Vacancies : 40
Job Posted On Jun. 05, 2018
Last Date To Apply July 5, 2018
Company Details
Company Name :


Company Address :

Teynapet,Anna Salai, DMS Campus, Chennai

Company Website :
Venue Location 1:

GVK EMRI 108 Ambulance Services,
Teynampet, Anna Salai, Beside Teynampet Fire Station,
Chennai - 600006.

Recruiter Details

Recommended Jobs