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Concentrix is Hiring for Voice Process

[0-4 Year(s) Exp]
Concentrix Daksh Services India Private Limited.
Experience : 0-4 Years
Salary : 200000 - 400000 P.A
Job Type : full-time
Key skills : Networking  Microsoft Office 
Job Description :

Are you looking to make your career in Voice Process

process in top leading company?

 

We are recruiting for the positions below.

 

Job location: Bangalore

 

Eligibility: Graduate / Under graduate (6months of experience)

 

Entry requirements:-

 

** Requires candidates who have excellent oral and written

communication

- Proficient in Email etiquette

-Knowledge of Internet

-6 months of experience in voice process

-Working hours: Rotational shifts

 

Job summary

 

Customer service is an extremely important part of maintaining ongoing client relationships that are key to continuing revenue, as a customer support you have to deliver timely, accurate and professional customer service to the customers and communicate with customers via phone, email and chat.

 

Typical work activities

 

1. Building rapport with customers and retain them by providing quality service

2. Understanding the Requirements of customers

3. Replying to customers for their queries through E-mail and over telephone

4. Responsible for data review and integration process

5. To ensure speedy resolution of queries & grievances to maximize client/customer satisfaction

 

== Career progression and opportunities: ==

 

Customer service is an extremely important part of maintaining ongoing client relationships that are key to continuing revenue; you can progress to higher levels, such as team leader or supervisor, then to various levels of management or a customer service manager. You’ll receive high standard job training before you start up your job

 

 

Contact Person: Swarna

 

(walk-in with the copy of the mail)

Venue Details:

Concentrix Daksh Services,

Manyata Tech Park,

Block No D4, 1st Floor

Nagawara, Bangalore - 560045

Role Category: Customer Care Executive
Educational Qualification: Graduate , Non Graduate
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Vacancies : 50
Job Posted On May. 20, 2017
Last Date To Apply March 31, 2017
Company Details
Company Address :

Concentrix Daksh Services,

Manyata Tech Park,

Block No D4, 1st Floor

Nagawara, Bangalore - 560045

Company Website : www.concentrix.com
Company Profile :

Concentrix Daksh Services India Private Limited.

A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. Based in 25 countries with a staff of more than 70,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.

Venue Location: Not Specified

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