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Customer Care Executive NO TARGETS

[0-1 Year(s) Exp]
Alenam Technologies Pvt Ltd
Experience : 0-1 Years
Salary : 100000 - 210000 P.A
Job Type : full-time
Job Description :

JOB FUNCTION -Operations/Customer Service/Telecalling/

INDUSTRY-CallCentres/BPO/ITES

SPECIALIZATION -Any Process - Both BPO ,ITES Operations,, English,

ROLE -Customer Care Executive/ Associate - Non Voice/ Web, Customer Care Executive/ Associate - Voice

QUALIFICATION  Any Under Graduate/Any Graduate

Job Description

  • Deliver efficient, effective, professional and courteous service to intermediaries and customers
  • Address all customer and agent requests and queries within established timeframes and service levels
  • Take follow up action in respect of customer queries, requests and complaints and ensure effective closure
  • Be proactive towards service level timelines and quality metrics as defined in the delivery model
  • Analyzing problems & Providing Solutions
  • Candidate should be responsible and dependable.
  • Responsible for dealing with International Clients
  • Responsible for dealing with Clients?
  • Queries
  • NO TARGETS

Required Experience, Skills and Qualifications

  • Candidate should possess excellent oral and written communication skills
  • Candidate with good customer service skills would be preferred
  • Candidate should have 0-1 year of experience in Customer Support Voice Process.
  • Prior experience in Customer Service industry will be an added advantage.
  • Should be open to work in Night shifts.
  • NO TARGETS

Benefits

  • Fixed Salary + Huge Incentives
  • Growth Opportunity
  • Fixed Offs.
  • Fixed Shift (8:30 PM - 5:30 AM)

If Interested call HR Mou - 9962836301
Or
Walk In to the below address with a copy of your CV and a passport size photograph along with educational documents
AlenamTechnologies Pvt Ltd,
DN-12, 4TH FLOOR,INDIAN BANK BUILDING,

SALT LAKE SECTOR 5, KOL-91.
LANDMARK- OPP SENSES HOTEL.

Job Type: Full-time

Salary: ₹1,000,00.00 to ₹2,100,00.00 /year

Role Category: Customer Care Executive
Educational Qualification: Not Specified
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations , Customer Service
Vacancies : 50
Job Posted On May. 25, 2018
Last Date To Apply June 25, 2018
Company Details
Company Address :

DN-12, 4TH FLOOR, INDIAN BANK BUILDING,SALT LAKE SECTOR 5, LANDMARK- OPP SENSES HOTEL

Company Profile :

WRITE THE NAME OF HR MOUMITA AT THE TOP OF YOUR CV

Venue Location: Not Specified
Recruiter Details

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