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Customer Care Executive Fixed Salary with Huge Incentives

[0-1 Year(s) Exp]
Alenam Technologies Pvt Ltd
Experience : 0-1 Years
Salary : 100000 - 210000 P.A
Job Type : full-time
Job Description :

JOB FUNCTION -Operations/Customer Service/Telecalling

INDUSTRY - BPO/KPO/ITES

SPECIALIZATION -Any Process - Both BPO Type,Voice Process -

Both - BPO Type,Voice Process - Both BPO Type

QUALIFICATION  - Undergraduate/Any Graduate

Job Description

  • Manage Outgoing calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Achieving sales targets
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Required Experience, Skills and Qualifications

  • Fluent in English.
  • Any Qualification can apply.
  • Willing to work in Night Shift (8:30 PM - 5:30 AM).
  • Confident and Smart.

Benefits

  • Fixed Shifts.
  • Fixed Weekend Off ( Sundays Off)
  • Growth Opportunity
  • HUGE Incentives

Job Type: Full-time

Salary: ₹100,000.00 to ₹210,000.00 /year

 

If Interested call HR Mou - 9962836301
Or
Walk In to the below address with a copy of your CV and a passport size photograph along with educational documents
AlenamTechnologies Pvt Ltd,
DN-12, 4TH FLOOR,

INDIAN BANK BUILDING,

SALT LAKE SECTOR 5, KOL-91.
LANDMARK- OPP SENSES HOTEL.

Role Category: Customer Care Executive
Educational Qualification: Not Specified
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations , Customer Service
Vacancies : 50
Job Posted On May. 25, 2018
Last Date To Apply June 25, 2018
Company Details
Company Address :

DN-12, 4TH FLOOR, INDIAN BANK BUILDING,SALT LAKE SECTOR 5, LANDMARK- OPP SENSES HOTEL

Company Profile :

ALENAM is a leadding international BPO in IT and customer service provider. We don't take any charger from the candidate.

Venue Location: Not Specified

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