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Customer Care Operator Job Openings in Thane

[0-3 Year(s) Exp]
Kent Technology Pvt. Ltd.
Experience : 0-3 Years
Salary : 96000 - 216000 P.A
Job Type : full-time
Job Description :

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Role Category: Customer Care Operator
Educational Qualification: 12th pass , Undergraduate
Functional Area: Customer Service
Vacancies : 3
Job Posted On Nov. 29, 2018
Last Date To Apply Dec. 29, 2018
Company Details
Company Name :

Kent Technology Pvt. Ltd.

Company Address :

18 MAITRI VATIKA, OLD MUMBAI PUNE RD,
PARSIK NAGAR, KALWA (W), BESIDE IDBI BANK., Thane, Maharashtra

Company Website : http://www.kenttechnology.co.in/
Venue Location 1:

18 MAITRI VATIKA, OLD MUMBAI PUNE RD,
PARSIK NAGAR, KALWA (W), BESIDE IDBI BANK., Thane, Maharashtra

Recruiter Details

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