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Customer Service Associate voice process Job Openings In Noida

[0-4 Year(s) Exp]
Quess Corp Ltd
Experience : 0-4 Years
Salary : 180000 - 204000 P.A
Job Type : full-time
Key skills : Basic Computer Knowledge 
Job Description :

We have urgent requirement for Customer Service Associates (Male & Female both can apply) For Paytm (Inbound) Process.

Candidate should be Confident, Self Motivated, sales Skilles, Active Listener, Target Oriented, Problem Solving skills, and should have Positive Attitude andExcellent Communication Skills with Basic Computer Knowledge, CSA is required to take inbound calls related to customer requests, queries and complaints for Paytm

Pre- Requisites:

  • Must be an Indian Citizen and resident and should be 18 years of Age.
  • Must have above average (Verbal) English communication skills and strong Hindi communication skills should be flexible between a windows of 24/7 rotational environment.
  • Fixed 9 hours shift.
  • One side transport during the odd hours only after 10.30pm and before 7am

Eligibility Criteria:-

Graduate

Experience - 6 months - 3 years

Job Description:

1. Must possess above average English communication skills, and strong Hindi skill (No RTI and MTI).

2. Clarity in speech with neutral accent.

3. Should have problem solving attitude.

4. Positive attitude and commitment to grow with the organization.

Voice portfolios.

Paytm customer service profile.

6 days a week Operations, rotational off.

Location:-Noida

Salary Range 12.5k- 18k CTC.

Role Category: Customer service voice process
Educational Qualification: ANM
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Vacancies : 100
Job Posted On Apr. 20, 2018
Last Date To Apply April 21, 2018
Company Details
Company Name :

Quess Corp Ltd

Company Address :

IKYA Human Capital Solutions (A Division of Quess Corp Limited)
B-1/I-1, 1st Floor, Mohan Industrial Estate,
Near Badarpur Border,New Delhi-110044 India

Company Website : http://quesscorp.com/about/
Company Profile :

Quess, India’s leading integrated business services provider was established in 2007. Headquartered in Bengaluru, the company has a pan-India presence with 65 offices across 34 cities, as well as operations in North America, the Middle East and South East Asia. It serves over 1700+ customers across 4 segments namely, Global Technology Solutions, People & Services, Integrated Facility Management and Industrials. In FY16-17, Quess generated revenues of INR 4,157 Crores and has over 189,000 employees (including Terrier Security Services & Manipal Integrated Services). Quess has a Market Capital of over INR 10,000 Crores as on April 30, 2017.

Quess is committed to providing a world-class customer experience while continuously working towards creating better lives.

Venue Location 1:

IKYA Human Capital Solutions (A Division of Quess Corp Limited)
B-1/I-1, 1st Floor, Mohan Industrial Estate,
Near Badarpur Border,New Delhi-110044 India

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