Greetings from HCL !!
Career Opportunity in Insurance Industry for Non Technical Graduate freshers, with the No. 1 Employer in India, HCL Technologies Ltd - Business Services for the profile of Customer Service Executive (Back Office Process).
100 % Back Office Profile (No Upselling).
Roles and Responsibilities:-
- Manage and update Insurance Member and Plan data on multiple systems.
- Enter new member data into excel and enrolment forms.
- Processes customer requests in a timely and accurate manner.
- Communicates with customers through written correspondence.
- Using PC application and functions such as Excel and Word to update and load data sets.
- To answer queries coming from end user customers in a polite and professional manner.
Skill Set Required:-
- Good typing speed( 25 wpm with 80% Accuracy).
- Strong commitment to customer service and quality
- Excellent Keyboard Skills
- Demonstrates a strong customer service orientation.
- Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied.
Educational Requirement :-
- BBA, BA, B Com, B.Sc Graduates ( Only 2013/2014/2015 Passouts are eligible for this opening).
- Technical graduates are not eligible for this opening.
Required Work Experience:-
- Candidates with 0-6 months of experience can walk-in.
- Only 2013/2014/2015 Non-tech Graduate freshers( BBA, BA, B Com, B.Sc) are eligible for this opening
Benefits of Joining HCL :-
- 100% Back Office Profile (Pure Back office No Upselling).
- "LOMA" Certification will be provided to employees.
- 5 Days Working(Fixed Saturday & Sunday off)
- Free Meals.
- Free Both side cabs facility.
- Opportunity to fast track career growth in Insurance Industry.
- International Standard Facilities.
- Recreation, Cafeteria, ATM and Concierge facilities:
- Regular Get together and other cultural programs:
AGE :- 21 yrs to 30 yrs
Shifts :- Rotational