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Customer Service Executive for Freshers in Ghaziabad

[1-2 Year(s) Exp]
Alacrity Corporate Solutions Private Limited
Experience : 1-2 Years
Salary : 200000 - 200000 P.A
Job Type : full-time
Key skills : English Communication  MS Office 
Job Description :

Responsibilities

·         Manage incoming calls

·         Identify and assess customers’ needs

·         Get Customer feedback

·         Coordinate with Team

·         Build sustainable relationships of trust with customer accounts through open and interactive communication

·         Provide accurate, valid and complete information by using the right methods/tools

·         Handle customer complaints

·          Follow up to ensure resolution

·         Keep records of customer interactions

·         Process customer accounts and file documents

·         Manage the campaign and events

·         Follow communication procedures, guidelines and policies

·         Generating sales leads

Requirements

·         Customer support experience or experience as a client service representative will be preferred

·         Strong phone & contact handling skills

·         Familiarity with CRM systems and practices

·         Advanced MS office skills

·         Customer orientation and ability to adapt/respond to different types of characters

·         Excellent English communication and presentation skills

·         Ability to multi-task, prioritize, and manage time effectively

·         BBA, B.Com of equivalent degree or diploma.

Interested Candidates please share CV at hr@alacritycorp.com

Role Category: ustomer Service Executive
Educational Qualification: Graduate
Functional Area: Accounts, Finance, Tax, Company Secretary, Audit
Vacancies : 1
Job Posted On Aug. 16, 2018
Last Date To Apply Aug. 31, 2018
Company Details
Company Name :

Alacrity Corporate Solutions Private Limited

Company Address :

Alacrity Corporate Solutions Pvt. Ltd.
3F CS-70, Third Floor, Ansal Plaza
Sector-1, Vaishali, Ghaziabad - 201010
U.P. - (India)

Company Website : www.alacritycorp.com
Venue Location 1:

Alacrity Corporate Solutions Pvt. Ltd.
3F CS-70, CS- 69 A, Third Floor, Ansal Plaza
Sector-1, Vaishali, Ghaziabad - 201010
U.P. - (India)

Recruiter Details

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