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want this person to be very well in in communication specially talking in North American Accent if possible, handle all the calls coming to our Toronto Business place, handle all the customer service calls related to any order / service. The person also should be doing a follow up calls for all the orders sent to our online customers to get their feed back about our product or service and make more value added service or product sales or promotion.
We want to extend our business to corporate clients (We are already doing but want to do more promotion to get more customers). For this also the same person should be able to make marketing calls to our existing and new clients.
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