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Job Description :
Key Responsibilities Areas:
01. Responsible for receiving, considering and responding to all customer inquiries/query through email / call.
02. Handling customer concerns and customer Satisfaction index rating.
03. Handling and solving client complaints.
04. Taking required actions on customer feedback.
01. Candidate should possess good communication skill both verbal and written.
02. Knowledge of MS-Excel and Email
03. Should be proactive, soft spoken, detail oriented, tactful, calm, punctual and disciplined
04. Prior experience in Customer service industry will be an added advantage.
05. No target
SANDAL GROVE MARKETING PVT. LTD., No. 5 & 6, First Floor, Atraj Complex, Indira Chowk, Shani Bazar Road, Near Swati Public School, New Kondli, Delhi – 110096, Nearest Metro Station – Noida Sector - 15
Contact Number : 8929970588 / 74
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