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Customer Support Job Openings in Kolkata

[0-1 Year(s) Exp]
Adeeba E Services Pvt Ltd
Experience : 0-1 Years
Salary : 144000 - 240000 P.A
Job Type : full-time
Job Description :

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Tired of outbound calling, need fixed salary, tired of taking hundreds calls then Adeeba E Srvice is the right place for you…

Adeeba E Service is an International Inbound BPO catering its service in the international market since 2014

We are looking for experienced candidates in Inbound Tech Support Process

Designation – Sr Tech Support Executive

Salary 12000 - 26000

Qualification

1.      Candidate must be comfortable in English

2.      Candidate must be experienced in Tech Support calling

3.      Candidate must know how to take remote access and troubleshoot technical related problems

 

 

 

 

Roles and Responsibilities

1.       Candidate must know how to take remote access and in troubleshoot technical issues related to- Computer, Printer, Broadband, router, Email issues, Mac, i-Phone, i-Pad.

2.       Closing Tech Support pop-up calls or PPC calls of both MAC and Windows

3.  Diagnosing the issue and recommending the best plan to the customer.

4.   Convincing the customer and Selling technical support plan along with relevant software.

 

Benefits:

1.     Salary on 1st of every month.

2.     Fixed salary ( Salary is not based on targets)

3.     Incentives like Spot Incentives, Daily Incentives, Rewards and Recognition Scheme.

4.     Incentives up to 20,000

5.     Referral Bonus 3,000 per person referred.

6.     24 Leaves in a year, 15 calendar holiday and Birthday Leave

Only experienced candidate in International Inbound/Outbound Tec support process apply( Candidate have to take calls)

Technician experienced in Hardware and Networking do not apply

Fresher in Tech support do not apply

Interested can directly walk-in 603, Shaila Tower, Sector V, J-1/16, EP & GP Block,
Sector- V, Electronics Complex,
Salt Lake, Kolkata, West Bengal 700091

You can also Call Ankita (HR) @7044473702 or

Mail@ ankitaroy@adeebagroup.com to schedule interview

 

 

Role Category: Sr Technical Support Associate
Educational Qualification: B.A , 12th pass , Graduate , Undergraduate , 10th pass
Functional Area: Customer Service
Vacancies : 30
Job Posted On May. 08, 2018
Last Date To Apply May 31, 2018
Company Details
Company Name :

Adeeba E Services Pvt Ltd

Company Address :

Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata -700091

Company Profile :

Adeeba E Services Pvt. Ltd is a globally reputed company providing best of class IT solution services to clients around the world.In the next decade, the fundamentals of the retail sector will change in a big way. The time will come when every retail store requires its own ecommerce website and customers will have options of where, how, and what to purchase in-store or online, for take away or delivered. This is a very exciting time for the retail industry; we need to get ready for it.
The ability to transform the face of retail across the world depends on us. We have a huge canvas to work with, and it is already an established fact that we are doing much better than others in the industry. We are in the process of transforming the future of commerce, so come and be a part of changing world with Adeeba-E-Services.

Venue Location 1:

603, Shaila Tower, Sector V,
J-1/16, EP & GP Block,
Sector- V, Electronics Complex,
Salt Lake, Kolkata, West Bengal 700091

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