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Domestic Voice Process Openings in Chennai

[0-0 Year(s) Exp]
Irasol India Pvt Ltd
Experience : 0-0 Years
Job Type : walk-in
Job Description :

Job Designation : Business Associates

Domain/Vertical : Telecom (BPO)

Location : Chennai

Qualification : Any Graduation/Any PG/BE/B.Tech/Diploma

Languages : English is MUST (Tamil,Hindi,Kannada,Telugu,Malayalam,Telugu)

Experience : 0 to 1 Yrs ( Freshers )

Shift : Day Shift

Salary : 8000 TO 11500

Cab : NO

Roles & Responsibilities:

Point of Contact for Customer for process related queries. 
Proactively coordinate with the colleagues and supervisors in cooperation with the customers and internal client support teams.
Ability to identify gap and share process improvement ideas.
Ensure all administrative and technical requirements are fulfilled.
Follow up customer email until closure and manage the  processes SLAs in a timely manner.
Provide SME support and clarify the customer queries  
Ability to analyze data from a SME perspective.
Ability to conduct refresher/ process trainings. 
Updates himself regularly with Company policies on Information Security  Management System. 
Adhere to Information Security Policies of the Company. 
Report any Security Incident that is observed.

Good command of Language (oral and written) 
Strong analytical, communication and interpersonal skills.
Well organized, able to  manage Production and support the process activities. 
Act with sense of urgency and demonstrate proactive behavior
Committed towards delivering Quality performance.
Knowledge about cards business is an asset (transaction processing, implementation processes, internal organization) 

Interested candidates contact to the below number or forward your updated resume to below mail I.D




Irasol India Pvt Ltd.

Role Category: Business Associates
Educational Qualification: Graduate , Post Graduate
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Walkin Contact Info Sathya - 7358022275
Walkin Time 10 a.m.
Job Posted On May. 22, 2017
Last Date To Apply Dec. 8, 2016
Company Details
Company Name :

Irasol India Pvt Ltd

Company Address :

Thousand Lights
Further Details Contact
Sathya - 7358022275

Company Profile :

Venue Location 1:

Thousand Lights,
Further Details Contact
Sathya - 7358022275

Recruiter Details

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