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!!Greetings From Edify Technology!!
We urgently require Exp.Technical Support Executive for Inbound Voice Process… (Tech Support) in US Shift
Position: Senior Tech Support Associate
Job Description: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
· Must Have Experience in Outbound Tech Support for more than 8 months to 1 year
· Must know how to close their own calls.
· Must have good convincing skills.
· Must have Experience in handling calls of printers, routers and anti viruses
· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, router, Email issues, Mac, i-Phone, i-Pad
Benefits and facilities:
· Fixed Salary on 10th on every month In Salary Account+Huge Incentives.
· 12 leaves in a year+15 comp offs+b'day leaves +Daily/Monthly Incentives
· Spot Incentives
· No Extension of Shift Timings
· Salary: Not a bar for a right candidate.
· Working Days:5 days
Shift timing – US
Working Days: 5 days
Interview: Monday to Friday from 11:30 pm to 5:00 pm
Contact: ( HR) 9804149788 Priya
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