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grand openings for international voice process in Bangalore

[0-4 Year(s) Exp]
Pheonix Technology
Experience : 0-4 Years
Salary : 15000 - 25000 P.A
Job Type : full-time
Key skills : BPO 
Job Description :

Hi,

Warm Greeting from "CAREER DOTCOM "..!!

Great opportunity for BPO professionals..??

Huge openings available in BPO Industry for Voice

Please find the below job description

International Process:

- Type of program: Technical Support

Responsibilities:

- Deliver service and support to end-users

- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;

- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;

- Identify and escalate priority issues per Client specifications;

- Accurately process and record call transactions using a computer and designated tracking software;

Qualification & Experience:

- 10th / 10+2 / 10+3 / Graduate / Post Graduate

- Fresher / Experience

Requirements:

- Excellent Communication skills in English.

- Flexible on shifts

Languages preferred for Voice process:

-English, Kannada and Hindi

-English and Tamil

-English and Malayalam

Shifts:

- Fixed Day shift and rotational week off for Females

- Rotational Shift and Rotational week off for Males

- Two way Transport

Round of interview:

  • HR round
  • Operations round

Walk in B/W: 10 A.M - 4.00 P.M (MONDAY to SATURDAY)

Interview going on daily basis…!!!!

Role Category: costumer support
Educational Qualification: 12th pass
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Job Posted On May. 12, 2017
Company Details
Company Name :

Pheonix Technology

Company Address :

PHOENIX INFO TECHNOLOGIES
CAREER DOT COM,
100, 2nd Floor, 5th Cross, 5th Block,
Koramangala, Bangalore – 560 095

Company Website : pheonixtechnology.com
Venue Location 1:

100, 2nd Floor, 5th Cross, 5th Block,
Koramangala, Bangalore – 560 095

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