It is a pleasure to introduce Help Bell. Our business was initiated in the year 1998 as a training division of Micro-Serve Inc, U.S.A., A company that imparts quality training to students and equips them to meet the complex challenges of an I.T. career. Our head office is based in Chicago primarily dealing with the software operations of IVR (Interactive Voice Response) and CTI (Computer Telephony-Integration). The seven years of combined experience found that the market was missing a cost-effective solution for Interactive Voice Response (IVR) and Computer Telephony Integration (CTI). This interactive voice response was introduced realizing that the most corporation resorts to complete solution. Help Bell in a position to provide the services of IVR (Interactive Voice Response System), CTI (Computer Telephony Integration), CRM (Customer Relation Management) and Internet solutions to those interested companies in the area of application development, customization, and conversion of documentation.