Help Center
How Can We Help?
Find answers to common questions about using PeelJobs. Learn how to search for jobs, create your profile, apply to positions, and more.
Getting Started
How do I create an account on PeelJobs?
To create an account, click on "Register" in the top right corner of the homepage. You can sign up using your email address or use Google/Facebook OAuth for quick registration. Fill in your basic details, verify your email, and you're ready to start your job search!
Is PeelJobs free to use for job seekers?
Yes! PeelJobs is completely free for job seekers. You can create an account, search for jobs, apply to unlimited positions, and use all our features without any charges.
What are the benefits of creating a profile?
Creating a profile allows you to save jobs, apply quickly with your saved resume, track application status, receive personalized job recommendations, and get notified when new jobs matching your preferences are posted.
Account & Profile
How do I update my profile information?
Navigate to your profile by clicking on your name in the top right corner, then select "Profile". You can edit your personal information, add work experience, education, skills, and upload your resume. Make sure to save your changes!
How do I change my password?
Go to Settings > Password from your account menu. Enter your current password, then your new password twice to confirm. Your password must be at least 8 characters and include uppercase, lowercase, and numbers.
Can I delete my account?
Yes, you can delete your account by going to Settings > Privacy and scrolling to the bottom. Please note that account deletion is permanent and all your data, applications, and saved jobs will be permanently removed.
How do I upload or update my resume?
Visit the Profile page and scroll to the Resume section. Click "Upload Resume" to add a new PDF resume (max 5MB). You can upload multiple resumes and set one as default for quick applications.
Job Search
How do I search for jobs?
Use the search bar on the homepage or visit the Jobs page. You can search by keywords (job title, skills, company), location, and apply filters for job type, salary range, experience level, and more. Advanced filters help you find exactly what you're looking for.
How do I save a job to apply later?
Click the bookmark/star icon on any job listing to save it for later. Access all your saved jobs from your dashboard or the "Saved Jobs" page in your account menu.
What are job alerts and how do I set them up?
Job alerts notify you when new jobs matching your criteria are posted. Go to Settings > Job Alerts to create custom alerts based on keywords, location, job type, and salary. Choose how often you want to receive notifications (instant, daily, or weekly).
How does the job matching algorithm work?
Our AI-powered matching system analyzes your profile, skills, experience, and preferences to recommend jobs that best fit your qualifications. The more complete your profile, the better the matches!
Applications
How do I apply for a job?
Click on any job listing to view details, then click "Apply Now". You'll need to select a resume and optionally add a cover letter. Review your application and submit. You can track all your applications from your dashboard.
Can I withdraw an application?
Currently, once an application is submitted, it cannot be withdrawn through the platform. However, you can contact the recruiter directly through our messaging system to withdraw your application.
How can I track my application status?
Visit the "Applications" page from your dashboard to see all your submitted applications. Each application shows its current status (Under Review, Shortlisted, Interview Scheduled, etc.) and timeline.
Why was my application rejected?
Application decisions are made by employers based on their specific requirements. While we don't have access to their decision criteria, you can message the recruiter for feedback or continue applying to other positions that match your profile.
Privacy & Security
How is my personal data protected?
We use industry-standard encryption and security measures to protect your data. Your information is never shared with third parties without your explicit consent. Read our Privacy Policy for complete details.
Can I control who sees my profile?
Yes! Go to Settings > Privacy to control your profile visibility. You can choose to make it public, visible only to verified recruiters, or completely private. You can also control individual elements like contact information visibility.
How do I report a suspicious job posting?
If you encounter a suspicious job posting, click the "Report" button on the job detail page. Provide details about why you think it's suspicious. Our team reviews all reports within 24 hours.
Technical Issues
The website is not loading properly. What should I do?
Try clearing your browser cache and cookies, or use a different browser. Make sure you're using an updated browser version. If the issue persists, contact our support team with details about your browser and operating system.
I'm not receiving email notifications. How do I fix this?
Check your spam/junk folder for emails from PeelJobs. Add support@peeljobs.com to your contacts. Also verify that email notifications are enabled in Settings > Notifications. If issues persist, contact support.
My resume upload is failing. What formats are supported?
We currently support PDF format only. Your resume must be under 5MB in size. Make sure your PDF is not password-protected. If you continue to experience issues, try converting your resume to PDF using a different tool.
Still Need Help?
Can't find what you're looking for? Our support team is here to help.
Response Time: We typically respond within 24 hours during business days.