Top

Congratulations

you have successfully applied to this job, to get mails from recruiter you need to verify your email id. Check your inbox to verify your email ID

Hiring For Online Reputation Management

[2-5 Year(s) Exp]
Wafa Global
Experience : 2-5 Years
Salary : 240 - 360 P.A
Job Type : full-time
Key skills : Basic IT Skills 
Job Description :

•    Monitor and review user comments, suggestions, feedback and complaints across Facebook, Twitter, Instagram, App Store
•    Respond & engage with customers in a personalized manner to demonstrate that the brand genuinely wants to help resolve issues and deliver a delightful experience.
•    Promptly respond to both negative and positive comments & feedback within the best possible TAT
•    Shift the brands online reputation and image by showcasing compliments received for prompt resolutions.
•    Utilize social listening tools to identify key influencers on the category
•    Escalate the complaints and queries to customers service team as per mandated ORM systems & processes
•    Prepare and share reports plus activity logs on a daily, weekly and monthly basis as required.
•    Sharing insights from on-going comments, conversations, complaints and feedback to help improve overall customer response and the brands online reputation
 

Role Category: SEO, Online Reputation , marketing
Educational Qualification: Not Specified
Functional Area: Digital Marketing
Vacancies : 4
Job Posted On Feb. 26, 2020
Last Date To Apply Dec. 6, 2019
Company Details
Company Name :

Wafa Global

Company Address :

Address Details : - Unit no. 544-548, 5th floor Tower -A
Spaze ITech Park, sector 49, Sohna Road, Gurgaon

Contact Details : -
Nearest Metro Station : - Huda City Centre
Landmark –Shopper’s Stop ) Sohna Road , gurgaon

Company Website : www.wafacompanies.com
Venue Location 1:

Address Details : - Unit no. 544-548, 5th floor Tower -A
Spaze ITech Park, sector 49, Sohna Road, Gurgaon

Contact Details : -
Nearest Metro Station : - Huda City Centre
Landmark –Shopper’s Stop ) Sohna Road , gurgaon

Recruiter Details

Recommended Jobs