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Hiring fresher for international inbound voice process

[0-1 Year(s) Exp]
Dexter IT Consulting
Experience : 0-1 Years
Salary : 180000 - 300000 P.A
Job Type : full-time
Key skills : Customer Service 
Job Description :

Hiring for Technical Sales profile Name of the company :- Dexter IT Consulting

 

Location :- Spaze It park , sec 49 gurgaon

 

 

Responsibilities and Duties

 

Job Responsibilities:-

 

Responsible for handling international calls from clients.

Ability to understand / diagnose customer's technical problem to take action accordingly.

Will require addressing irate/demanding customers in a tactical manner in necessary situations.

Basic Computer Technical knowledge is essential

Ensuring that the customer issues are taken on priority with an effort for quick solution & services are rendered to them as required.

Required Experience, Skills and Qualifications

 

Desired Skills-

 

 

Excellent English communication skills are must.

Should be able to work as a multitasking person during transaction handling.

Disciplined and systematic problem solving skills are required

Handling Pop up Calls / Printer calls/ PPC calls

Troubleshooting technical issues related to computers

Willing to work in night shift.

Education: Undergraduate can apply.

 

US Shift: Inbound Process

 

Salary: Negotiable+ incentives

Role Category: Technical Sales Executive
Educational Qualification: BCA , B.Com , 12th pass
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Vacancies : 6
Job Posted On Jun. 19, 2018
Last Date To Apply July 19, 2018
Company Details
Company Name :

Dexter IT Consulting

Company Address :

Dexter IT Consulting
267-268 B1-Second floor
Spaze It park , sec 49 gurgaon near omax city center mall

Company Website : www.dextertechno.com
Venue Location 1:

Dexter IT Consulting
267-268 B1-Second floor
Spaze It park , sec 49 gurgaon near omax city center mall
contact person- navdeep
you can reach me at-7982616101 or share your cv at dexteritconsulting002@gmail.com

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