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1) Verifying calls and Data Validation
2) Taking feedback from the customer and educating him regarding the process and product
3) Doing Scheduled Call backs to Customer to maintain customer interest and improve customer retention
4) Resolving Customer queries and coordinate with Technical Team to assist customer for end to end issues.
5) Maintaining Customer Satisfaction to the maximum level
6) Maintaining quality as per the standard.
7) Invoice generation
8) After sale service to be provided to the customer
1) Both Male or female candidates can apply
2) Minimum 2 years experience in Outbound/Inbound International process
3) Should have excellent communication skills in English
4) Dynamic & experienced personnel from international BPOs are preferred.
5) Any Graduation
6)Should be flexible for different shifts
1) Complimentary lunch or dinner
2) Pick up and drop facilities on both sides
3) Referral Bonus on a monthly basis
4) Incentives available as per the performance
SALARY: 12k-22k,Experienced :Hike of 20-30%.
company details-We started operations as a sole proprietorship under the leadership of Mr. Mayur Agarwal, in the month of September, 2006, with the brand name of Maven Inc. Maven Infotech Private Ltd got established on 24th April, 2008, and since then our journey as a leading business expert has seen an upward curve. Maven Infotech Operates out of its state of the art development center located in one of the best Eco Tech Parks of Eastern India known as the Eco Space.
Our Operating Philosophy
One of the major reasons behind the success of Maven Infotech would be the cost advantage offered through secured client relationships. Right from the point of our inception, we have believed that relationships come before profits. Thus, we have an abundance of repeat corporate clients who have benefitted from our support. Maven Infotech operates with a simple principle of adding value to our clients business through dedicated support services.
Contact Numbers – 9874744517 , 9830531292 , 9163139487 , 9874744309 , 9883011122 , 8697657486 , 9830540993 , 9674741946 , 9830933443
Company Website- http://www.mavenindia.org/
Follow us on YouTube :- https://youtu.be/f9_cKXgpjdo
Contact Person-Riya Adhya(HR)
Maven Infotech Pvt Ltd
Ecospace Rajarhat ,
Newtown , Kolkata-700156
Building 4A , 2nd floor
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