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1) Explain the product or service to potential customers
2) Deliver scripted sales pitch to the customer
3) Provide pricing details
4) Handle customer questions
5) Obtain customer information including names and addresses
6) Record customer details including reaction to the product or service offered
7) Receive orders over the telephone
8) Input order details into the computer system
chedule appointments for sales staff to meet prospective customers
9) Conduct customer and marketing surveys
10) Answer telephone calls from potential customers who are responding to advertisements
11) Contact customers to follow up on initial interaction
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