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This position is an entry-level position. This position will be responsible for project activities ranging from client discussions to training as well as learning the technical skill-set to engage in enterprise project implementations in the future. It will include complete involvement in SDLC.
Under moderate supervision and minimal decision-making:
Hosts remote kick-off meetings with clients to determine client business objectives and rules for timekeeping project implementation off site or onsite.
Actively involved in Agreement Processs
Creates configuration notes documentation and reviews with Software Development team or Project Manager for any abilities that do not exist in the product and accuracy prior to sending to client.
Completes SDLC and setup of the client’s software, getting verification of questions answered by Software Development team or Project Manager
Works with Development team to ensure 100% communication with client for feedback approval.
Tests and explore to confirm Client requirement is met and completed.
Works with Development team to tailor formal training to meet the customer’s specifications.
Documents and reviews open issues list working with the Testing team.
Works with client on system optimization through project closing.
Works with Project Liaison and mentor to coordinate timing of project deadlines, etc.
Works to improve customer experience and satisfaction, increasing customer reference-ability.
Follow for Client Approval/Information/Payment Etc.
Bachelor’s Degree or equivalent in Computer Science/Management Information Systems or related field.
Experience in system Development or the computer industry desired. Technical support or training experience preferred.
Solid interpersonal skills to interface with co-workers and customers.
Ability to manage multiple projects and tasks to completion with minimal supervision.
Excellent written & verbal presentation skills.
Experience in communicating technical and project information in a business context.
Demonstrated track record in delivering quality, on-time business solutions to a diverse customer base.
Must be willing to travel up to 25% if required.
ASP.Net, MYSQL, PHP, AURE-RDT, Wireframing, UML tools, Photoshop, HTML.
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