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Immediate Openings for Customer Service Operator

[0-2 Year(s) Exp]
Axcess Consultancy Services
Experience : 0-2 Years
Job Type : full-time
Key skills : Customer Service 
Job Description :

Job responsibilities:

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions were taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation
  • Always Maintain Good Telephone Etiquettes

Qualification- Postgraduate or graduate(Tamil or Bengali speaking)
Skills Required: Good English Communication Skill Written and Verbal, Knowledge of Computer.
Experience- Experienced candidates will be preferred (fresher can also apply)

No. Of Vacancies – 4-5

Office timings- 9:30 am to 6 pm

Interview time- 2pm to 5pm

Role Category: Customer Servicing
Educational Qualification: Graduate
Functional Area: Customer Service
Vacancies : 5
Job Posted On Jul. 22, 2017
Last Date To Apply Aug. 22, 2017
Company Details
Company Name :

Axcess Consultancy Services

Company Address :

511, Soni Paris Point, Collectorate Circle, Bani Park

Company Website : www.axcesscareers.com
Venue Location: Not Specified

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