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Immediate Openings for International Inbound Technical Support Process

[1-2 Year(s) Exp]
Edify Technology Services
Experience : 1-2 Years
Salary : 180000 - 360000 P.A
Job Type : full-time
Job Description :

!!Greetings From Edify Technology!!

We urgently require Exp.Technical Support Executive for Inbound Voice Process… (Tech Support) in US Shift

Position: Senior Tech Support Associate

Job Description: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidates Profile:

·         Must Have Experience in Outbound Tech Support for more than 8 months to 1 year

·         Must know how to close their own calls.

·         Must have good convincing skills.

·         Must have Experience in handling calls of printers, routers and anti viruses

·         Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, router, Email issues, Mac, i-Phone, i-Pad

Salary:Rs.15,000-30,000/month(fixed)+Huge Incentives


Benefits and facilities:

·         Fixed Salary on 10th on every month In Salary Account+Huge Incentives.

·         12 leaves in a year+15 comp offs+b'day leaves +Daily/Monthly Incentives

·         Spot Incentives

·         No Extension of Shift Timings

·         Salary: Not a bar for a right candidate.

·         Working Days:5 days



Shift timing – US

Working Days: 5 days

Interview: Monday to Friday from 11:30 pm to 5:00 pm

Contact: ( HR) 9804149788 Priya

Role Category: TSE/Sr TSE
Educational Qualification: 12th pass
Functional Area: Customer Service
Vacancies : 15
Job Posted On Jun. 18, 2018
Last Date To Apply June 30, 2018
Company Details
Company Name :

Edify Technology Services

Company Address :

25 A Park Street Kanani Mansion Suite 105, Kolkata, West Bengal 700016

Company Website :
Venue Location 1:

25 A Park Street Kanani Mansion Suite 105, Kolkata, West Bengal 700016

Recruiter Details

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