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Immediate requirement for Customer Care Executive

[0-0 Year(s) Exp]
Csa software pvt ltd
Experience : 0-0 Years
Salary : 102000 - 144000 P.A
Job Type : full-time
Job Description :

Job Purpose:-        

 

To Answer queries/resolve problems of customers through Inbound calls and if required up sell/ cross sell.

 

·        Attend inbound & Out Bound calls sometime respond through email and chat of customers with regards to give or take information.

·        Ability to up sell/ cross sell.

·        Ability to understand what makes the customer tick.

·        Implement all feedback given by Supervisors.

·        Questions team leader or manager to obtain full understanding of what information is being requested.

·        Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

·        Manage length of calls.

Hiring Specification

Work experience: Fresher’s

Educational qualification: 12th Pass / Diploma

Age: 18 years onwards

Role Category: Customer Care executive
Educational Qualification: B.A , B.B.A , B.Com , Diploma , 12th pass , B.sc , B.Tech
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Vacancies : 100
Job Posted On May. 17, 2017
Last Date To Apply April 3, 2017
Company Details
Company Name :

Csa software pvt ltd

Company Address :

H. No: 7-1-414/20 to 21, Flat No: 501,
Kaushik Sai Rama Residency, Srinivas Colony East,
Behind ICICI Bank, SR Nagar
Hyderabad, Telangana, Pin: 500 038, INDIA
Email:info@csasoft.com
Mobile No: +91-9100907818

Company Website : http://www.csasoft.com/
Company Profile :

csa is a leading consulting manpower solutions placing a 1000's of candidates in hyderabad location for graduates and also under graduates

Venue Location: Not Specified
Recruiter Details

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