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Immediate Requirement for Customer Support Manager

[5-7 Year(s) Exp] Client of People Skills Management HR Solutions
Manufacturing Company Bangalore
Experience : 5-7 Years
Job Type : full-time
Key skills : Installation  commissioningandtrainingatcustomerfacility 
Job Description :

Customer Support Manager makes sure that the needs of their customers are being satisfied. Aim is to provide excellent customer service and to promote the idea throughout the organization.

Customer Support Manager is responsible to organize the following:

1.      Managing customer support team in lean and cost effective manner

2.      Installation, commissioning and training at customer facility

3.      Maintenance during warranty period

4.      Service support during AMC and service calls

5.      Remote support

6.      Complaint analysis and recommendations for improvement

7.      Developing service manual and training service engineers

8.      Generation of service revenues

Required skills

1.      Graduate with background of mechatronics/instrumentation

2.      Should have field service experience of more than 5 years in similar product range

3.      Good written and verbal communication 

4.      Candidate should be ready to travel

 

 

 

Role Category: Customer Support Manager
Educational Qualification: GRADUATEINMECHATRONICSORINSTRUMENTATION
Functional Area: Customer Service
Vacancies : 1
Job Posted On Feb. 25, 2019
Last Date To Apply March 25, 2019
Company Details
Company Name :

Client of People Skills Management HR Solutions

Company Address :

People Skills Management H R Solutions #17,2nd Floor,Thindlu,Vidyaranyapura Post Bangalore – 560 097.
Phone No: 9341777617/8310383396
hr@peopleskillssolutions.com
www.peopleskillssolutions.com

Company Website : www.peopleskillssolutions.com
Venue Location 1:

People Skills Management H R Solutions #17,2nd Floor,Thindlu,Vidyaranyapura Post Bangalore – 560 097.
Phone No: 9341777617/8310383396
hr@peopleskillssolutions.com
www.peopleskillssolutions.com
Recruiter Details
Recruiter:

peopleskills
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