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Immediate walkins for Quality Analyst in Noida

IndiaMART 0 Year 0 Months-3 Year 0 Months Noida Not Specified walk-in Not Specified Quality Assurance
Job Description

  • To monitor, evaluate calls and identify areas of opportunities.
  • Provide complete, accurate, timely documented feedback on every evaluation.
  • To track and compile issues identified while call evaluation.
  • Comply with Call Monitoring procedures with 98% of accuracy and 100% of productivity.
  • Complete daily/weekly/monthly assigned number of evaluations.
  • Attend monthly review call with HOD.
  • Provide Management with reports on evaluations completed as and when requested.
  • Assist in business/process improvement by adding value to the organization/client

Candidate Profile:

Knowledge & Skills :-

  • The desired applicant should possess excellent oral and written communication skills.
  • Should be able be apply analytical skills, judge and rate associates.
  • The applicant should possess strong Email handling skills.
  • Good knowledge of the web applications and their functioning (Internet & Search Engines).
  • Basic knowledge of MS Office/ Excel
  • Six Sigma will be an added advantage

IT Software - Application Programming, Maintenance
Quality Analyst
Aug. 6, 2016 - Aug. 6, 2016
Desired Candidate profile
Any Graduate , MBA
Company profile

IndiaMART .com is India’s largest Online B2B marketplace connecting global buyers with suppliers. Estd in 1996 and accredited with ISO 9001:2000 certification, IIL offers value-added services to its 1,000,000 members and over 5 million global buyers.

IndiaMART InterMESH Ltd, 7th & 8th Floors, Advant-Navis Business Park, Plot No 7, Sector – 142, NOIDA.