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Immediate walkins for Quality Analyst in Noida

[0-3 Year(s) Exp]
IndiaMART
Experience : 0-3 Years
Job Type : walk-in
Key skills : Quality Assurance 
Job Description :

  • To monitor, evaluate calls and identify areas of opportunities.
  • Provide complete, accurate, timely documented feedback on every evaluation.
  • To track and compile issues identified while call evaluation.
  • Comply with Call Monitoring procedures with 98% of accuracy and 100% of productivity.
  • Complete daily/weekly/monthly assigned number of evaluations.
  • Attend monthly review call with HOD.
  • Provide Management with reports on evaluations completed as and when requested.
  • Assist in business/process improvement by adding value to the organization/client

Candidate Profile:

Knowledge & Skills :-

  • The desired applicant should possess excellent oral and written communication skills.
  • Should be able be apply analytical skills, judge and rate associates.
  • The applicant should possess strong Email handling skills.
  • Good knowledge of the web applications and their functioning (Internet & Search Engines).
  • Basic knowledge of MS Office/ Excel
  • Six Sigma will be an added advantage
Role Category: Quality Analyst
Educational Qualification: MBA , Graduate
Functional Area: IT Software - Application Programming, Maintenance
Job Posted On May. 21, 2017
Last Date To Apply Aug. 6, 2016
Company Details
Company Name :

IndiaMART

Company Address :

Not Specified

Company Website : http://www.indiamart.com/
Company Profile :

IndiaMART .com is India’s largest Online B2B marketplace connecting global buyers with suppliers. Estd in 1996 and accredited with ISO 9001:2000 certification, IIL offers value-added services to its 1,000,000 members and over 5 million global buyers.

Venue Location 1:

IndiaMART InterMESH Ltd, 7th & 8th Floors, Advant-Navis Business Park, Plot No 7, Sector – 142, NOIDA.

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