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Inbound Technical Support Job Openings in Kolkata

[0-5 Year(s) Exp]
Adeeba E Service
Experience : 0-5 Years
Salary : 144000 - 312000 P.A
Job Type : full-time
Job Description :

Kolkata’s one of the best International Inbound BPO is looking for experienced candidates

International Inbound Technical Support Process

Salary 12,000 to 26,000 (depending on the experience)

Benefits :

1.       Salary on 1st of every month.

2.      Fixed salary ( Salary is not based on targets)

3.      Incentives like Spot Incentives, Daily Incentives, Rewards and Recognition Scheme.

4.      Incentives up to 20,000

5.      Referral Bonus 3,000 per person referred.

6.    24 Leaves in a year, 15 calendar holiday and Birthday Leave

 

Job Profile:

1.  Taking inbound calls and remote access of  printer, router  emails etc

2.  Diagnosing the issue and recommending the best plan to the customer.

3.   Convincing the customer and Selling technical support plan along with relevant software.

4.       Closing Tech Support pop-up calls or PPC calls of both MAC and Windows.

 

Candidate Profile:

1.  Must Have Experience in Inbound/Outbound Tech Support  or both for more than 6 months

2.  Must know how to close their own calls.

3.  Must have good convincing and sales skills.

4.   Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, router, Email issues, Mac, i-Phone, i-Pad.

5.       Must be comfortable in Night and Morning Shift

6.       Must be fluent in English

7.       Must be comfortable in rotational offs

8.       Must be atleast class 10 passed out

 

Caandidates who are residing in Kolkata or willing to relocate in Kolkatacan only  apply

Candidates who have experience only in Tech Support (Inbound/ Outbound) can only apply

Interested can directly walkin 603, Shaila Tower, Sector V, J-1/16, EP & GP Block,
Sector- V, Electronics Complex,
Salt Lake, Kolkata, West Bengal 700091

You can also Call Ankita (HR) @7044473702 or

Mail@ ankitaroy@adeebagroup.com to schedule interview

 

 

Role Category: CCE (Technical)
Educational Qualification: B.A , BCA , 12th pass , Graduate , 10th pass
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations , Customer Service
Vacancies : 10
Job Posted On May. 07, 2018
Last Date To Apply May 31, 2018
Company Details
Company Name :

Adeeba E Service

Company Address :

603, Shaila Tower, Sector V,
J-1/16, EP & GP Block,
Sector- V, Electronics Complex,
Salt Lake, Kolkata, West Bengal 700091

Company Website : https://www.adeebagroup.com
Venue Location 1:

603, Shaila Tower, Sector V,
J-1/16, EP & GP Block,
Sector- V, Electronics Complex,
Salt Lake, Kolkata, West Bengal 700091

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