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- Jobs Last Update On 21-October-2016

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  • Posted on 14 Mar 2016
    • Complete Client / Underwriting account review
    • Having complete knowledge and control on client / UW accounts, understanding and tracking of all receivable and payable funds including premium, return premium and claims settlements.
    • Knowledge in generating different BOB / WCD reports and review to prioritize the day by day work.
    • Premium collection for due balances and timely settlement.
    • Following up with clients/UW via email, calls towards collection of funds well within the warranty/SDD period and settle to underwriter
    • Effective management of correspondence/queries
    • Making sure to review all received correspondences and priorities day by day work.
    • Making sure to action all correspondences received from Clients/Underwriting team well within time frame.
    • Funds Allocation and reconciliation & follow CASS5 rule 
    • Making sure to allocate all received funds on timely manner.
    • Making sure to pay-out all payable return premiums/claim settlements well within set standard.
    • To perform complete account review before pay-out to avoid any possible funding scenarios.
    • Managing the best overall client account status
    • Collection of funds within short period of time & having minimal / zero on-account fund
    • Provide technical support to customers through chat and email requests
    • Independently identify, troubleshoot , categorize and replicate customer problems and then escalate complex problems according to defined escalation procedures
    • Understand technical issues i.e. SIM card, network connectivity, mobile data connectivityand resolve them for customers
    • Retain ownership of all cases throughout the resolution process

    Skills Requirements

    • Minimum 12 - 48 months  of PC / Tech support / Telecom service experience 
    • Openness to work in 24/7 environment , including night shifts and holidays
    • Ability to demonstrate customer empathy, excellent customer diplomacy skills
    • Address customer questions in a timely manner while maintaining a level of quality in communication that meets or exceeds written expectations
    • Excellent email/chat communication skills as previously demonstrated
    • Excellent verbal, written, and interpersonal communication skills in English
    • Ability to troubleshoot and resolve technical problems individually or in a team environment

    Please carry below sets of documents : 

    • Education (Originals + Photocopies)
    • Experience (Previous and Current Organization)
    • Photo ID Proof, Pan Card (Original and Photocopies)
    • Updated, Printed copy of resume & 1 PP size Photo

    Note :  

    • Candidates already attended Interview with us in last 3 months may ignore the mail.
    • This is generic mass mailer, If you are not intended recipient, Please ignore the mail
    • Please bring your referral / friends who would be interested for this career opportunity. 
  • BPO / Call Centre / ITES 100000 to 125000
    • We are looking for young and smart non-technical graduates / post graduates for a mega e-governance project.
    • Currently we have 20 open positions for Citizen Service Executives. Interested candidates can attend the interview between 11-July-16 to 13-July-16.
    • Please note this is entry level Job, this is suitable for the candidates who are looking for entry level and this job is not related to Finance/HR domain.
    • This is not a technical requirement hence candidates from technical background need not to apply (ex: BE, B.Tech, MCA, M.Tech candidates need not to apply).

    Candidate Profile:

    • BA, BBA, BBM, B.Com, B.Sc, BCA, MA, M.Com & MBA.
    • Decent communication and interpersonal skills
    • Good personality and customer handling skills
    • Full time courses only will be considered. Freshers preferred
    • Proficient in English and Local language
    • Computer savvy and good keyboard skills with accuracy
    • No calling, No Selling, Completely Operational role
    • Age – 21 – 25 Yrs
    • Not more than 2 years gap during education or employment in total
  • BPO / Call Centre / ITES 100000 to 225000

    Greetings from HCL !!
    Career Opportunity in Insurance Industry for Non Technical Graduate freshers, with the No. 1 Employer in India, HCL Technologies Ltd - Business Services for the profile of Customer Service Executive (Back Office Process).

    100 % Back Office Profile (No Upselling). 

    Roles and Responsibilities:-
    • Manage and update Insurance Member and Plan data on multiple systems.
    • Enter new member data into excel and enrolment forms.
    • Processes customer requests in a timely and accurate manner.
    • Communicates with customers through written correspondence.
    • Using PC application and functions such as Excel and Word to update and load data sets.
    • To answer queries coming from end user customers in a polite and professional manner.

    Skill Set Required:-
    • Good typing speed( 25 wpm with 80% Accuracy).
    • Strong commitment to customer service and quality
    • Excellent Keyboard Skills
    • Demonstrates a strong customer service orientation.
    • Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied.
    Educational Requirement :-
    • BBA, BA, B Com, B.Sc Graduates ( Only 2013/2014/2015 Passouts are eligible for this opening).
    • Technical graduates are not eligible for this opening.
    Required Work Experience:-
    • Candidates with 0-6 months of experience can walk-in.
    • Only 2013/2014/2015 Non-tech Graduate freshers( BBA, BA, B Com, B.Sc) are eligible for this opening
    Benefits of Joining HCL :-
    • 100% Back Office Profile (Pure ......
  • Candidate should have Good Communication Skills

    1. Will be responsible for receving/ making calls of the customer
    2. To manage escalated customers of Sony
    3.  Troubleshooting of Sony products over phone
    4. Punching the calls in software
    • Candidate should possess good communication and analytical skills
    • Basic knowledge of MS Office, will be added advantage
    • Candidate must be OK with 24/7 work environment


    • Minimum of regular 10+2+3 years education pattern with supporting documents
    • Willingness to work in night shifts is mandatory
    • Typing speed – 30 WPM ( Minimum ).
    • Average Communication skills.
    • Adaptability and willingness to work in Rotational shifts.
  • Posted on 30 Nov 2015
    BPO / Call Centre / ITES 175000 to 200000
    • Responsibility for tasks assigned to them.
    • Provide project admin support to the assigned project manager.
    • Communicate with the Customer by telephone or email to provide advice, documentation, respond to queries and to resolve any problems.
    • Liaise with internal teams in order to complete the Project Admin task.
    • Liaise with third party suppliers & maintainers in order to complete the task.
    • Schedule engineer site visits and manage engineer resources via the relevant application.
  • BPO / Call Centre / ITES 100000 to 150000
    • Strong knowledge of Hardware & Networking
    • To handle & resolve technical queries of customers over voice calls
    • Technical troubleshooting of Laptop & PC's
    • To ensure timely replies are sent to customers through e-mails

    Desired Profile 

    • Only Technical graduates/Diploma required
    • Must posses good communication skills ( Both written & verbal)
    • Willing to join at the earliest.
  • BPO / Call Centre / ITES 300000 to 700000

    Dear Medical coding professionals,


    Urgent vacancy for Medical coder/Sr.Medical coder

    Specialties: IP DRG/ IP DRG QC

    Location: Chennai/ Hyderabad/ Mumbai

    Certification: Any certification compulsory(CPC/ COC/ CIC/ CCS)

    Salary: Best in industry

    If interested call 9176814373 or forward your profile to hr4futurejobs@gmail.com

  • BPO / Call Centre / ITES 275000 to 500000
    • Product / Technical support with knowledge of HTML, Java script and CSS
    • Experience in Product / Technical support Knowledge in HTML, Java Script and CSS.
    • Investigate and troubleshoot issues related to end to end usage of advertisement operations tool.
    • Experience in email support and solving the technical issue by step by step process.
    • Provide email based technical support to clients in different geos - 24*7
    • Follow the workflow & adhere to SLAs - TFR, TRT, TAT, and FCR
    • Maintain high customer satisfaction
    • Help with research and troubleshooting of tough tickets
    • Knowledge Gap Reduction
    • Process improvement & Escalations management
    • Product support/Application Support experience
    • Excellent Communication skills
    • Troubleshooting the issues related to ad servicing


    • Willing to work in 24/7 shift.
    • Graduation MANDATORY.
    • Work location  - only HYDERABAD
    • Good communication required.

    Creative Hands HR Consultancy is hiring Text support for Google

    • Abstracting the Key information from the Lease Agreements and populating into the Clients Application Software.
    • Analyzing the Lease Data and Financial information including CAM (Common Area Maintenance), Taxes, Insurance and other Expense Recoveries.
    • Abstracting the critical data from the Multi-lingual Lease Documents and entering in the Lease Abstract Form.
    • Desk Top Audit / Expense Reconciliation / Recovery Analysis for CAM, Taxes & amp Insurance and present the Audit Findings to the Management Team.

    Important skills required for the job holder:

    • Very good written English communication
    • Attention to detail
    • Analytical and logical skill


    • 2016 Passed outs – Arts, Science & Commerce
    • (Except Engineering, MBA,MCA, M.Sc(CS/IT/SE).

    Ideal Candidate :

    • Minimum Regular Graduation – 2016 Pass out is required
    • Good in Written English Communication.
    • Go- Getter attitude.
  • Hey

    opening with a corporate industry based on insurance and broking ( stock market )hiring for sales executive,

    location - Thane Wgale estate ( 10min distance from thane station)centralize pick up and drop service from thane station

    process - Insurance Sales/ broking adviser (outbound) ( lead will be provided to you and you have to convert the leads into sale )

    qualification and experience - HSC passed with 3 years experience / graduate with 1 year months experience

    dayshift alternate sat off and sunday fixed off

    salary - 25k inhand ( depends on your last drawn package you will get hike)

    THANKS Anam9004995205

    drop me your cv on anam.corporateladder@gmail.com

    • Imparting Process training to new hires.
    • Conduct specialized refresher Training to existing employees.
    • Providing training on Soft Skills Training as & when required.
    • Work closely with Ops and Quality team design action plans to plug areas of opportunity.
    • Responsible for defined training throughput.
    • Managing retention during training.
    • Deliver consistent, effective and memorable classes.
    • Call monitoring and giving feedbacks to OJT agents.
    • Live class observation, feedback collection from trainees, and other method.
    • Demonstrating innovation in training by carrying floor requirement into classroom training.
    • Maintaining Data as per training Processes.
    • Create, maintain and update reports, modules and training schedules.
    • Maintain and publish RYG reports to control training attrition.
    • Content Development (modules, Training material etc.)
    • Plan and improve training workshops and projects to monitor and groom poor performers.
    • Industry : Domestic BPO (Telecom process)
    • Randomly audit required number of calls on daily basis.
    • Providing timely & accurate feedback to agents for improvement areas.
    • Take corrective actions by doing data analysis to improve process efficiency.
    • Set quality measurement metrics as per SLA parameters. 
    • Define and set quality control charts to ensure that overall SLA quality scores are always met. 
    • Work upon the action plans to improve Quality scores.
    • Identify the knowledge gaps & Language gaps and ensure documentation of the work flow process as per ISO.
    • Ability to do a Root causes analysis and action planning.
    • Conduct Quality improvement projects.


    • Candidates from Manufacturing industry are not Eligible

    • Please SMS/Whatsapp on this number once you reach office for interview.

    • All applicants are required to carry resume along with a valid photo ID proof.


  • Job Description:

    1. Will be responsibile for handling outbound calls.
    2. Will be responsible for making sales.

    Accepted Qualification:

    1. Intermediate with 6 months experience
    2. Undergraduates ( Regular college goers do not apply)
    3. B.Tech graduates with less than 60%


    • 0- 1 years of experience in domestic voice process.

     Language Proficiency:

    • Excellent communication in English and Hindi.
    • Knowledge of any regional language will be additional.


    1. Should have excellent selling and negotiating skills.
    2. Should be ready to work under pressure.
    3. Should be ready to work on targets.

     Salary: Rs 1.14 L + incentives

    Other Benefits: Good incentives

    Shifts: Day shifts only .

    Candidates staying within 15 kms from Hitech City should only apply.

    Please carry following documents for interview:

    1. Qualification marksheet

    2. ID Proof

    3. Address proof

    • To handle & resolve technical queries of customers over voice calls
    • To ensure timely replies are sent to customers through e-mails
    • Technical troubleshooting of Laptop & PC's
    • Good knowledge of Hardware & Networking

    Desired Profile 

    • Only Technical graduates/Diploma required
    • Must posses good communication skills ( Both written & verbal)
    • Willing to join at the earliest.
    • Must have effective written and oral communication skills
    • Flexible to work in night shift 
    • Have basic Knowledge of MS office, Excel and Word
    •  Available to join immediately
    • Carry a copy of CV and 2 passport size photographs

    Note : The below candidates need not apply.

    • B.Tech + MBA
    • Candidates applied in the last six months
  • Qualification: Graduates/ Undergraduate (Candidates who are awaiting their final semester / last year results can also apply)
    B. Tech/ B.E. Fresher’s are eligible (Current year pass-out Aggregate percentage should be 60% or below 60 % and for candidates who are waiting for results aggregate till 7th Semester should not exceed 55%)

    Other Benefits :-

    • Pick up and Drop
    • Global Standards work environment
    • Performance linked incentives
    • Proper Desk job
  • Posted on 30 Nov 2015
    IT-Hardware & Networking 150000 to 200000

    we are looking for experinced candidates for SQL DBA in our company at Bangalore.

    • Experience in importing & exporting data from / to various data file formats like CSV, Excel, MDB, etc
    • Expertise in SQL, stored procedures, packages, triggers and database development in Oracle 10g or above
    • Strong in Oracle database architecture and concepts.
    • Should troubleshoot database, SQL program technically and for performance issues.
    • Provide fix for database issues dues to poor SQL.
    • Should provide inputs to system DBA for tuning the database for SQL performance issues.
    • Should develop, test, troubleshoot PL/SQL program units and complex SQLs.
  • Project manager 90000 to 109999

    Mechanical Engineering
    Electrical Engineering
    Electronics-Telecommunication Engineering
    Financial experts
    Project Managers
    Site Engineers

  • We have opening for a Freshers Customer Support Executive in International BPO
    Shift Timing - 3 pm - 10 pm ( Afternoon )
    Interview Time - 2 pm - 7 pm
    We are A Direct Company ....NO ADDITIONAL CHARGES
    Salary - Fixed for Freshers ( 7000 - 9000 ) - Depends on Interview
    Location - Dunlop Area
    Qualification - Minimum 12 pass / Graduate / Under graduate
    Language - English
    CALL : 033-69400191 / 9051382777

  • Posted on 14 May 2016
    BPO / Call Centre / ITES 100000 to 250000
    • Opening for International voice process -Spot offer !!!!
    • Any degree without any backlog (Must have 10+2+3)
    • Only 2 rounds of interview
      • HR
      • OPS
    • Work location :E-city Bangalore
    • Carry your original documents, any gov ID proof and 2 copies of updated resume
    • excellent  communication in English
    • Should be flexible to work in a shift
    • salary :14 to 25K based on performance in interview and experience + incentives (no limit)
    • Cabs,incentives and food coupons are provided
    • Voice and Accent training will be provided by best trainers in Asia and certificate will be provided to individual candidates
    • 2014/2015 without or with international voice process experience can also apply
    • 2016-waiting for result can apply
    • Should have basic knowledge in Insurance
    • Good communication skills.
    • Graduation or 15 years of education is Mandatory.
    • Should be comfortable to work in night shifts.
    • Should have 1 year of experience in voice process.
  • Ability to :-

    • Multi task in a fast paced environment
    • Operate in the system with the speed and accuracy necessary to meet departmental standards
    • Handle stressful situations
    • Maintain composure in critical situations and communicate clearly with both internal and external customers

    Demonstrate :-

    • Passion for delivering great customer experience
    • Strong inter personal & communication skills
    • Excellent listening skills
    • Excellent Data Accuracy skills
    • Eye for Detail
    • Commitment to meet Deadlines
  • BPO / Call Centre / ITES 175000 to 250000

    Eligibility Criteria:

    • 2014, 2015 B Pharma/ M Pharma Graduates with 0-1 Years experience only.
    • Good Verbal & Written communication skills.
    • Flexibility to work in Night Shift is mandatory.
    • 2015 pass-outs should have all semester mark sheets from University.
    • Fresher B.COM/BBA/BBM/MBA/M.COM Graduates ( 2015 / 2016 batch)
    • Must have effective written and oral communication skills
    • Flexible to work in night shift 
    • Have basic Knowledge of MS office, Excel and Word
    •  Available to join immediately


    • Eligible candidates can walk in as per the below.
    • Carry a copy of CV and 2 passport size photographs
    • The below candidates need not apply.
      • B.Tech + MBA
      • Candidates applied in the last six months
  • The Technician, Service Desk handles queries related to technical issues for a end user like resetting passwords, granting access to tools etc.

    Essential Functions/Core Responsibilities
    1. Handling calls from internal CVG employees across the globe, reporting technical issues.
    2. Handling Voice customers and knowledge of international cross culture.
    3. Knowledge of basic working of Operations systems of Windows, various features and knowledge about computers functioning, command prompt, IP addresses etc.
    4. Demonstrate flexibility and thinking around isolating a issue of the End user and providing appropriate resolution as per the End user issue.

    Candidate Profile:
    1. Willing to work in a 24/7 rotational shift environment.
    2. Effective communication skills, both written and verbal.
    3. Proficient in Microsoft Office.
    4. Ability to multi-task and meet timelines on deliverables.
    5. Detail-oriented.
    6. Certification or courses or Degree in computer Knowledge like BCA/MCA/Btech or Diploma courses in Computer Science or likewise.
    7. Call Centre / Voice Experience will be an added advantage
    8. Multi Tasking , ability to handle voice/chats and emails

  • Posted on 22 Mar 2016
    • 9 - 36 months of experience working on maps editing and improvement process
    • Experience working on image editing software such as Photoshop, CAD/CAM etc. or other content editing software preferred
    • Excellent Hand eye coordination (keyboard, mouse, and eye movement - two hands are required)
    • High Ability to examine image style, color, and determine when something looks visually unappealing 
    • Familiar with using smartphones, and getting directions on a smartphone
    • High Ability to use a map, navigate between two locations, familiar with driving and\or rules of the road
    • Basic understanding of quality and quality control
    • High Ability to perform repetitive tasks over a long period at a high level of accuracy and quality
  • BPO / Call Centre / ITES 50000 to 150000

    Follows all predefined procedures of the process

    • Adheres to all the process rules applicable for Order to Cash process in order to meet SLA target
    • Ensure that the performance parameters are met and exceeded IN ORDER TO meet SLA targets
    • Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the end user.
    • Shares experiences IN ORDER TO facilitate capture of tacit knowledge
    • Delivers on the new process / approach IN ORDER TO meet client / internal