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- Jobs Last Update On 24-October-2016

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    • Research and develop leads based on Target Verticals, Size, revenue and location

    • Research for Business Intelligence and update leads with information on the company, trigger events such as Mergers &Acquisitions  and any other relevant available data

    • Communicate company products and services via phone/email/social-media and build relationships in order to uncover prospect needs

    • Ensure follow-up by passing leads to sales team with calls-to action, dates, complete profile information, sources, and so on.

    • Where necessary, support marketing efforts such as trade shows, exhibits, and other events.

    • Make outbound follow-up calls to existing customers via telephone and email cross-sell and up-sell.

    • Handle inbound, unsolicited prospect calls and convert them into sales.

    • Overcome objections of prospective customers.

    • Appropriately communicate brand identity and corporate position.

    • Follow up on warm leads to generate sales opportunities and with prospects post sales visits

    • Build and ......

  • Job Responsibilities:

    • Should be able to manage the day today planning, Operational challenges, problem-solving of external vendors / team.
    • Analyze the performance of collection agencies and provide them corrective action for improvement.
    • Preparing daily/weekly/monthly reports basis the performance of agencies.
    • To ensure delivery of expected collection targets and set high performance levels. Should be able to develop the team, to ensure delivery of a consistently superior customer experience and high customer satisfaction levels. 
    • Delivery of team collection targets, quality, portfolio coverage and productivity targets & indicators. People Management, including all HR related issues, as well as staff development.
    • Analyze the performance of collection agencies and providing them corrective action for improvement of performance.
    • Ensuring that the field executive visits maximum number of cases in a day as per company policy.
    • Training and development for team Motivation.
    • Should be able to resolve complaints in coordination with other departments.
    • Work very closely with team members to solve customer problems.

    Desired Profile:

    • Graduate, with minimum 2 years of collections experience.
    • Candidate should have team handling experience. 
    • Experience in Field /Tele-Collections /B2C/ Operations BPO collections.
    • Should have experience in agency management preferably in high vintage.
    • Computer literacy: internet, email, MS Excel, ......
  • Title: Senior Recruiter

    Location: Hyderabad

    Interviews: Telephonic

    Level: Senior

    Openings: 25 active open roles

    Pre-requisites: Must be currently located in Hyderabad city or someone who can join with short notice period.



    Job Description

    ·         We are considering people with excellent communication skills and at least 2 to 10 years of US IT recruiting experience with expertise in recruiting GC/Citizens, all across USA.

    ·         MUST Have Excellent communication skills & ability to interact with candidates.

    ·         Should be willing to work in US timings (EST Zone)

    ·         Should be expert in LinkedIn search

    ·         Human Relationship skills to interact with our employees and experience interviewing the candidates on basic skills set.

    ·         Must have knowledge on the tax terms like Corp-Corp (C2C), W2, 1099 and other US tax terms.

    ·         Good understanding on finding suitable candidates with exceptional communication skills (Oral & written).

    ·         Good negotiation skills, finding right candidates and searching appropriate positions based on the resource skills set, etc.

    ·         Experience working with Internet based job portals like dice.com, Monster, CareerBuilder, etc.

    ·         Experience with open source recruiting tools, social media ( LinkedIn, Facebook, etc.) to build strong human relations and job posting and broadcasting the requirements, etc.

  • The position entails training candidates on Spoken English /  IELTS / Basic English primarily.
    Helping in counselling the candidates on their language ability and in providing quality training.
    Also provide training on Trinity College London Examinations - ISE, GESE and SEW ( please refere to www.trinitycollege.com)
    Co-ordinating and planning training programmes.
    Helping Senior Trainers in Confrences and promotions.
    Continuous Performance Assessment of candidates in class via tests.
    Office work as per centre requirements
    Helping in development of training material.
    Training candidates from varied age groups.

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