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  • Posted on 30 Nov 2015

    Perform Demographics & Order Entry

    Process medical billing related back office transactions

    accurately and in accordance with client stipulated procedures.

    Assess and resolve enquiries, requests and escalation from other department to ensure that customer enquiries are resolved at first point of contact.

    • Any Graduates /Undergraduates with verbal English
    • 0-4 yrs can apply
    • Age should be between 18 – 35 Years
    • Confident and self-motivated with positive attitude
    • Candidates should have an Good communication skills
    • Candidate should be flexible to work in 24*7 environments.
    • Transport facility available for both sides.
    • Huge Incentives
    • 5 days working
  • BPO / Call Centre / ITES 12000 to 32000



    WITH A: 

    SALARY RANGE BETWEEN 12,000 TO 32,000 (IN HAND) 

    CALL ME NOW DANNY (8828123120) OR ANKITA (8828123119) OR NISHAD (8828128701) TO SCHEDULE YOUR INTERVIEWS

  • Non Voice (Job Code: Non Voice) Freshers

    • Fresh B.Com, BA, BHM, MA & M.Com graduates (2015 batch only) with 60% plus marks throughout the academics
    • Excellent written and verbal communication skills
    • Good at basics of accounting and finance
    • Good knowledge of Internet Application, MS-Word & MS-Excel
    • Strong analytical skills, should have an eye for detail
    • Extremely service oriented with willingness to learn new things
    • Willing to work in different time zones/late night shifts


    • 1 to 4 years of experience in back-office operations
    • Excellent written and verbal communication skills
    • Good knowledge of Internet Application, MS-Word and MS-Excel
    • Good decision making skills & analytical skills
    • Extremely good in service oriented with willingness to learn new things
    • Willing to work in different time zones/late night shifts
    • Having payroll experience will be an add-on

    Qualification : B.Com, B.Sc, BA, BHM, MA & M.Com

    The following candidates need not apply:

    • BE / B.Tech / MCA / MBA / M.Tech / ME
    • Candidates with less than 1 year in the current company
    • Candidates who have worked with 3 or more companies and possess only 2 years experience
    • Candidates who have applied in the last 6 months
  • BPO / Call Centre / ITES 175000 to 300000
    • Responsible for answering customer calls regarding technical issues and abide by the prescribed instructions
    • Installation & configuration of Windows based operating systems (Windows XP, Vista, 7&8)
    • Configuration & troubleshooting all types of Hardware, Software applications, Antiviruses & Network problems (TCP/IP)
    • Monitoring & removal of virus
    • Installing, configuring, troubleshooting and mail backup of Microsoft Outlook 2007/10/13 or Outlook Express Regular data (.pst files)
    • Remotely resolving application and network problems
    • Mail configurations through net meeting and remote desktop sharing

    Eligibility & Desired Skills:- 

    • Very Good Communication Skills
    • Basic knowledge on Computer Hardware Peripherals, Operation Systems & Antiviruses
    • Flair for Customer Service and Technical Troubleshooting
    • Willingness to work in Rotational / US shifts
  • Process Associate/Process Developer- Order to Cash(Collections) :-

    • Complex Cash applications (based on role requirement)
    • Basic B2B collections (based on role requirement)
    • Basic level query resolution through e-mails
    • Creation of complex Enquiries
    • Extraction of reports from applications

    Process Developer – AP Helpdesk :-

    • Process invoices in workflow / ERP as per customer policies and guidelines
    • Resolve the exceptions while processing and post processing.
    • Review and Process invoices and check requests and Urgent invoice processing by coordinating with approvers/auditors to push for payment
    • Research from the ERP for 3 ways match
    • Graduation or 15 years of education is Mandatory.
    • Should have 6 month to 2 years of experience in international voice process.
    • Good communication skills.
    • Should be comfortable to work in night shifts.
    • We have two way transport facility + shift allowance
  • We are looking for a Quality Analyst (Voice Based) for our Bangalore office

    Experience :- 1 to 7 Years

    Position Vacant:

    The candidate will be responsible for doing the call audits for different voice process ( inbound, outbound and Underwriting). The primary responsibilities of a candidate is to conduct quality audits of calls, conduct Calibration Sessions, and participate in Coaching Sessions.

    Job responsibilities:

    Need to do Quality checks of call center (Inbound/Outbound), Back Office operations, UW
    Should be familiar with the audit sheet (Critical/non critical error)
    Required to compile audit results of the team in excel.
    Should be able to handle a team /mentor a team.
    Should have at least 3 years of experience in transitional quality
    Should have good aptitude, experience and knowledge of transitional quality.

    Candidate should:

    Have knowledge of basic quality tools
    Have excellent problem solving capabilities and lateral thinking skills.
    Have good knowledge of Audit and Evaluation function
    Have strong Analytic skills
    Have an ability to lead associates and drive Quality culture on the floor
    Have an ability to conduct Call audits for trainees during training and OJT
    Be able to drive ......

  •  Eligible candidates who are looking to attend for this interview, Candidates should bring their Documents like Resume CV, Certificates, Pass port copies and more

  • The Technician, Service Desk handles queries related to technical issues for a end user like resetting passwords, granting access to tools etc.

    Essential Functions/Core Responsibilities
    1. Handling calls from internal CVG employees across the globe, reporting technical issues.
    2. Handling Voice customers and knowledge of international cross culture.
    3. Knowledge of basic working of Operations systems of Windows, various features and knowledge about computers functioning, command prompt, IP addresses etc.
    4. Demonstrate flexibility and thinking around isolating a issue of the End user and providing appropriate resolution as per the End user issue.

    Candidate Profile:
    1. Willing to work in a 24/7 rotational shift environment.
    2. Effective communication skills, both written and verbal.
    3. Proficient in Microsoft Office.
    4. Ability to multi-task and meet timelines on deliverables.
    5. Detail-oriented.
    6. Certification or courses or Degree in computer Knowledge like BCA/MCA/Btech or Diploma courses in Computer Science or likewise.
    7. Call Centre / Voice Experience will be an added advantage
    8. Multi Tasking , ability to handle voice/chats and emails

  • BPO / Call Centre / ITES 50000 to 150000

    Follows all predefined procedures of the process

    • Adheres to all the process rules applicable for Order to Cash process in order to meet SLA target
    • Ensure that the performance parameters are met and exceeded IN ORDER TO meet SLA targets
    • Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the end user.
    • Shares experiences IN ORDER TO facilitate capture of tacit knowledge
    • Delivers on the new process / approach IN ORDER TO meet client / internal
  • BPO / Call Centre / ITES 300000 to 700000

    Dear Medical coding professionals,


    Urgent vacancy for Medical coder/Sr.Medical coder

    Specialties: IP DRG/ IP DRG QC

    Location: Chennai/ Hyderabad/ Mumbai

    Certification: Any certification compulsory(CPC/ COC/ CIC/ CCS)

    Salary: Best in industry

    If interested call 9176814373 or forward your profile to hr4futurejobs@gmail.com

  • BPO / Call Centre / ITES 125000 to 350000


    • Good communication skills will be preferred
    • Claims Processing & Adjudication
    • Analyze the Policy document and make decision on claims eligibility
    • Work on the commission reports sent by the client


    • Understand the customer’s query and provide assistance by logging service tickets thereby ensuring timely resolution
    • View Information from various applications and update the records accurately
    • Meet process target standards with high Fatal error accuracy and Overall Accuracy
    • Its a blended process with 80% voice & 20% emails catering to service request related to Inkjet & Laser Printer/Digital copiers/Fax machines/ Camera/Camcorder etc.
    • Provide technical support to customers through chat and email requests
    • Independently identify, troubleshoot , categorize and replicate customer problems and then escalate complex problems according to defined escalation procedures
    • Understand technical issues i.e. SIM card, network connectivity, mobile data connectivityand resolve them for customers
    • Retain ownership of all cases throughout the resolution process

    Skills Requirements

    • Minimum 12 - 48 months  of PC / Tech support / Telecom service experience 
    • Openness to work in 24/7 environment , including night shifts and holidays
    • Ability to demonstrate customer empathy, excellent customer diplomacy skills
    • Address customer questions in a timely manner while maintaining a level of quality in communication that meets or exceeds written expectations
    • Excellent email/chat communication skills as previously demonstrated
    • Excellent verbal, written, and interpersonal communication skills in English
    • Ability to troubleshoot and resolve technical problems individually or in a team environment

    Please carry below sets of documents : 

    • Education (Originals + Photocopies)
    • Experience (Previous and Current Organization)
    • Photo ID Proof, Pan Card (Original and Photocopies)
    • Updated, Printed copy of resume & 1 PP size Photo

    Note :  

    • Candidates already attended Interview with us in last 3 months may ignore the mail.
    • This is generic mass mailer, If you are not intended recipient, Please ignore the mail
    • Please bring your referral / friends who would be interested for this career opportunity. 
  • BPO / Call Centre / ITES 275000 to 500000
    • Product / Technical support with knowledge of HTML, Java script and CSS
    • Experience in Product / Technical support Knowledge in HTML, Java Script and CSS.
    • Investigate and troubleshoot issues related to end to end usage of advertisement operations tool.
    • Experience in email support and solving the technical issue by step by step process.
    • Provide email based technical support to clients in different geos - 24*7
    • Follow the workflow & adhere to SLAs - TFR, TRT, TAT, and FCR
    • Maintain high customer satisfaction
    • Help with research and troubleshooting of tough tickets
    • Knowledge Gap Reduction
    • Process improvement & Escalations management
    • Product support/Application Support experience
    • Excellent Communication skills
    • Troubleshooting the issues related to ad servicing


    • Willing to work in 24/7 shift.
    • Graduation MANDATORY.
    • Work location  - only HYDERABAD
    • Good communication required.

    Creative Hands HR Consultancy is hiring Text support for Google

  • Eligible candidates who are looking to attend for this interview, Candidates should bring their Documents like Resume CV, Certificates, Pass port copies and more. as per this Recruitment walkin interview

  • Hey

    opening with a corporate industry based on insurance and broking ( stock market )hiring for sales executive,

    location - Thane Wgale estate ( 10min distance from thane station)centralize pick up and drop service from thane station

    process - Insurance Sales/ broking adviser (outbound) ( lead will be provided to you and you have to convert the leads into sale )

    qualification and experience - HSC passed with 3 years experience / graduate with 1 year months experience

    dayshift alternate sat off and sunday fixed off

    salary - 25k inhand ( depends on your last drawn package you will get hike)

    THANKS Anam9004995205

    drop me your cv on anam.corporateladder@gmail.com

    • Imparting Process training to new hires.
    • Conduct specialized refresher Training to existing employees.
    • Providing training on Soft Skills Training as & when required.
    • Work closely with Ops and Quality team design action plans to plug areas of opportunity.
    • Responsible for defined training throughput.
    • Managing retention during training.
    • Deliver consistent, effective and memorable classes.
    • Call monitoring and giving feedbacks to OJT agents.
    • Live class observation, feedback collection from trainees, and other method.
    • Demonstrating innovation in training by carrying floor requirement into classroom training.
    • Maintaining Data as per training Processes.
    • Create, maintain and update reports, modules and training schedules.
    • Maintain and publish RYG reports to control training attrition.
    • Content Development (modules, Training material etc.)
    • Plan and improve training workshops and projects to monitor and groom poor performers.
    • Industry : Domestic BPO (Telecom process)
    • Randomly audit required number of calls on daily basis.
    • Providing timely & accurate feedback to agents for improvement areas.
    • Take corrective actions by doing data analysis to improve process efficiency.
    • Set quality measurement metrics as per SLA parameters. 
    • Define and set quality control charts to ensure that overall SLA quality scores are always met. 
    • Work upon the action plans to improve Quality scores.
    • Identify the knowledge gaps & Language gaps and ensure documentation of the work flow process as per ISO.
    • Ability to do a Root causes analysis and action planning.
    • Conduct Quality improvement projects.


    • Candidates from Manufacturing industry are not Eligible

    • Please SMS/Whatsapp on this number once you reach office for interview.

    • All applicants are required to carry resume along with a valid photo ID proof.


    • Tech Support Analyst – are technical analysts with fair amount of technical skills.
    • They understand technical nuances involved in light weight operational tools, configures, troubleshoot, support, and modify internal end user tools/applications.
    • They modify/configure software that extends the functionality of the system or tool, improves business processes, helps end users do their jobs better, and works within the overall system architecture.
    • The successful candidate will have a flair for problem solving, is a fast learner, pro-active, enjoys working in a large/medium/small scale distributed environments, has good configuration, debugging and troubleshooting skills, is able think on the feet, is detail oriented, and can communicate well with teams across and cross functions.

    Candidate Profile:

    Basic Qualifications :-

    • B.Sc/BE in Computer Science or a related field.
    • 0-2 years overall technical support experience.
    • Experience in Java or open source based technologies. Understanding of XML based applications.
    • Detailed knowledge of the UNIX/Linux operating system and tools
    • Detailed knowledge of MySQL / MSSQL or other RDBMS.
    • Demonstrated skill and passion for problem solving and operational excellence.

    Preferred Qualifications :-

    • Big Picture: solve problems at their root, stepping back to understand the broader context
    • Proactive: You display energy and initiative in solving problems. You follow all possible avenues to get the job done.
    • Adaptable: You undertake a variety of tasks willingly. You ......
  • Posted on 30 Nov 2015
    IT-Hardware & Networking 150000 to 200000

    we are looking for experinced candidates for SQL DBA in our company at Bangalore.

    • Experience in importing & exporting data from / to various data file formats like CSV, Excel, MDB, etc
    • Expertise in SQL, stored procedures, packages, triggers and database development in Oracle 10g or above
    • Strong in Oracle database architecture and concepts.
    • Should troubleshoot database, SQL program technically and for performance issues.
    • Provide fix for database issues dues to poor SQL.
    • Should provide inputs to system DBA for tuning the database for SQL performance issues.
    • Should develop, test, troubleshoot PL/SQL program units and complex SQLs.
  • Project manager 90000 to 109999

    Mechanical Engineering
    Electrical Engineering
    Electronics-Telecommunication Engineering
    Financial experts
    Project Managers
    Site Engineers

  • Eligibility Criteria:

    • Education qualification: Any graduate fresher and Under graduate with minimum of 1year of experience is Mandatory
    • Should Have Impeccable Communication
    • Should be a Tech Savvy
    • Should be flexible to work with 247 shift
    • Should have a good trouble shooting Knowledge.
    • Salary is negotiable

    Looking for Immediate Joiners and Directly walkin to DELL premises from 11:30AM till 3PM

    For Further details: You can directly walkin to Dell premises OR

    you can Drop your resume to t_bhanu_chander@dell.com

    Reference would be appreciated

    Walkin Time:From 11:30AM till 3PM