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Openings for Chat specialist in Mumbai

[1-2 Year(s) Exp]
Experience : 1-2 Years
Job Type : full-time
Job Description :

Job responsibilities: 

Ability To Comprehend & Respond To All Customer Queries (Through Chat) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction. 

Deliver To The Employees, Customer And Shareholder Metrics As Per Goals. Adherence to Quality and Compliance Guidelines Communicates Effectively, Oral As well As Written Ability to recognize tone and mood of customer through written communication. 

Adaptable & Customer Centric Approach To Situations To Deliver Superior Service Personalization/ Empathy In Communication Ability To Address 2-3 Conversations Simultaneously Attentive: Eye For Detail Recognizes Knowledge Gaps & Researches To Respond.

Role Category: Live chat agent
Educational Qualification: Graduate
Functional Area: IT Software - eCommerce, Internet Technologies
Vacancies : 4
Job Posted On May. 18, 2017
Last Date To Apply Feb. 3, 2017
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