Top

Congratulations

you have successfully applied to this job, to get mails from recruiter you need to verify your email id. Check your inbox to verify your email ID

Openings for Digital service Officer in Bangalore

[1-2 Year(s) Exp]
IB Services And Technologies
Experience : 1-2 Years
Salary : 15000 - 23000 P.A
Job Type : full-time
Key skills : Customer Service 
Job Description :

Key Responsibilities: The following to be carried through a remote medium (phone call, Email and video interaction):

Client Outreach - Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs

Relationship Management - To develop and strengthen customer relationships through effective relationship management in accordance with the business goals

Revenue Targets – Achieve the monthly assigned revenue targets through effective cross-sales generating Fee

income across Investment, Assets, Cards and Liability products.

Technical Skills - Effectively utilizes all applications, tools, and databases used to process transparent end to-end

client support. Proficient with systems related to Banking transactions and services

Controls- Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.

Customer Service and Sales - Upselling, cross-selling, providing regular market information and updates to the

customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer’s Banking Requirements.

JD for Digital Service Officer ( RE)

Skills Required

• Strong expertise in Relationship Management, Banking operations and products including investment products

Experience in non-financial products sales with excellent communication skills.

• Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.

• Must be flexible and understanding in challenging and ever-changing environment

Eligibility criteria and the selection process.

 Minimum of 15 Years Education or Graduate with any discipline / waiting for results.

 Good communication skills

Interview process:

 Resume screening

 Group discussion

 Written Test

 Operations round of Interview

 Offer Closure/Negotiation

Student Requirements for Interview Process:

 Curriculum Vitae

 Passport photograph(Mandatory)

 SSC, Inter and Semester wise Degree certificates Originals and Xerox copies. (No need to submit any

Originals now, Just for cross checking)

 Address proof & photo ID proof

Terms and Conditions:

 No Service Agreement with Intelenet or Bond period.

 Work Location: Whitefield, Bangalore

 Salary: Starting from Rs 18,000-25,000 per Month +Incentive bonus.

Working hours- 9.15a.m. To 6.30p.m., Monday to Saturday.

Experience - Preferably 0.6 - 3 years of Retail Branch Banking / Contact Center (Banking Service) experience with flair to sell.

Role Category: Ccustomer service
Educational Qualification: Graduate
Functional Area: Team Leader
Vacancies : 100
Job Posted On May. 20, 2017
Last Date To Apply Nov. 30, 2016
Company Details
Company Address :

Naga Chambers, Survey No 1051,
Waltair Main Road Level 4,besides Green Park Hotel,
Visakhapatnam, Andhra Pradesh 530002,INDIA

Company Website : http://ibst.co.in/
Company Profile :

IB Services And Technologies

The “IBST” provide premium staffing services and solutions to hundreds of companies and thousands of candidates each year in the fields of IT , Production, Industrial Design, Operation, Maintenance, Purchase, Sales & Marketing, Finance & Accounts, HR & Admin, Projects, Planning, Telecom, Quality, Telecom and Senior level technical, Projects and Marketing Professionals.

Venue Location: Not Specified
Recruiter Details

Recommended Jobs