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Openings for Digital service Officer in Bangalore

[1-2 Year(s) Exp]
IB Services And Technologies
Experience : 1-2 Years
Salary : 15000 - 23000 P.A
Job Type : full-time
Key skills : Customer Service 
Job Description :

Key Responsibilities: The following to be carried through a remote medium (phone call, Email and video interaction):

Client Outreach - Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs

Relationship Management - To develop and strengthen customer relationships through effective relationship management in accordance with the business goals

Revenue Targets – Achieve the monthly assigned revenue targets through effective cross-sales generating Fee

income across Investment, Assets, Cards and Liability products.

Technical Skills - Effectively utilizes all applications, tools, and databases used to process transparent end to-end

client support. Proficient with systems related to Banking transactions and services

Controls- Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.

Customer Service and Sales - Upselling, cross-selling, providing regular market information and updates to the

customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer’s Banking Requirements.

JD for Digital Service Officer ( RE)

Skills Required

• Strong expertise in Relationship Management, Banking operations and products including investment products

Experience in non-financial products sales with excellent communication skills.

• Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.

• Must be flexible and understanding in challenging and ever-changing environment

Eligibility criteria and the selection process.

 Minimum of 15 Years Education or Graduate with any discipline / waiting for results.

 Good communication skills

Interview process:

 Resume screening

 Group discussion

 Written Test

 Operations round of Interview

 Offer Closure/Negotiation

Student Requirements for Interview Process:

 Curriculum Vitae

 Passport photograph(Mandatory)

 SSC, Inter and Semester wise Degree certificates Originals and Xerox copies. (No need to submit any

Originals now, Just for cross checking)

 Address proof & photo ID proof

Terms and Conditions:

 No Service Agreement with Intelenet or Bond period.

 Work Location: Whitefield, Bangalore

 Salary: Starting from Rs 18,000-25,000 per Month +Incentive bonus.

Working hours- 9.15a.m. To 6.30p.m., Monday to Saturday.

Experience - Preferably 0.6 - 3 years of Retail Branch Banking / Contact Center (Banking Service) experience with flair to sell.

Role Category: Ccustomer service
Educational Qualification: Graduate
Functional Area: Team Leader
Vacancies : 100
Job Posted On May. 20, 2017
Last Date To Apply Nov. 30, 2016
Company Details
Company Address :

Naga Chambers, Survey No 1051,
Waltair Main Road Level 4,besides Green Park Hotel,
Visakhapatnam, Andhra Pradesh 530002,INDIA

Company Website :
Company Profile :

IB Services And Technologies

The “IBST” provide premium staffing services and solutions to hundreds of companies and thousands of candidates each year in the fields of IT , Production, Industrial Design, Operation, Maintenance, Purchase, Sales & Marketing, Finance & Accounts, HR & Admin, Projects, Planning, Telecom, Quality, Telecom and Senior level technical, Projects and Marketing Professionals.

Venue Location: Not Specified
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