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Openings on Voice Process in Mumbai

[0-3 Year(s) Exp]
Sutherland Global Services Limited
Experience : 0-3 Years
Salary : 175000 - 350000 P.A
Job Type : walk-in
Key skills : BPO 
Job Description :

Technical Support Process :-

  • Query resolution/ troubleshooting and resolution within a short time
  • Good Hardware knowledge is mandatory.

Customer Service Process :-

  • Responsible for handling inbound calls
  • Identify customers needs on every requirement with quick response time
  • handle the complaints and enquiries of customers
  • Be responsible for customer satisfaction

Candidate Profile:

Skills Required :-

  • Must be a quick learner
  • Excellent written and verbal communication skills in the English language
  • Ability to use the computer system
  • Confident in building a conversation
  • The desired candidate needs to have basic knowledge of MS Word and MS Excel
  • Typing skills of 20 words per minute with an accuracy of 85%
Role Category: International Voice Process
Educational Qualification: Graduate
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Job Posted On May. 22, 2017
Last Date To Apply June 23, 2016
Company Details
Company Address :

Unit No 701, Building no -14, 7th Floor, Mind Space - Airoli, Thane Belapur Road, Navi Mumbai, Maharashtra 400708

Company Website : http://www.sutherlandglobal.com/
Company Profile :

Sutherland Digital is a startup IT consulting and Technology Transformation Company, focused on providing end to end solutions to enterprises, with a focus around Digital Transformation. A subsidiary of Sutherland Global Services, a $1 bn Global provider of world class innovative, analytics driven business solutions and services, Sutherland Digital aims to leverage the Process and Data expertise of its parent to provide a unique and differentiated service to enterprises. 

Venue Location 1:

Sutherland Global Services, 5th Floor, Liberty Towers, Reliable Plaza, Thane Belapur Road, Airoli, Navi Mumbai 400708

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