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Openings on Voice Process in Mumbai

Sutherland Global Services 0 Year 0 Months-3 Year 0 Months Mumbai Min 175000 - Max 350000 walk-in Not Specified BPO
Job Description

Technical Support Process :-

  • Query resolution/ troubleshooting and resolution within a short time
  • Good Hardware knowledge is mandatory.

Customer Service Process :-

  • Responsible for handling inbound calls
  • Identify customers needs on every requirement with quick response time
  • handle the complaints and enquiries of customers
  • Be responsible for customer satisfaction

Candidate Profile:

Skills Required :-

  • Must be a quick learner
  • Excellent written and verbal communication skills in the English language
  • Ability to use the computer system
  • Confident in building a conversation
  • The desired candidate needs to have basic knowledge of MS Word and MS Excel
  • Typing skills of 20 words per minute with an accuracy of 85%

ITES, BPO, KPO, LPO, Customer Service, Operations
International Voice Process
June 22, 2016 - June 23, 2016
Desired Candidate profile
Any Graduate
Company profile

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals

Sutherland Global Services, 5th Floor, Liberty Towers, Reliable Plaza, Thane Belapur Road, Airoli, Navi Mumbai 400708