Openings on Voice Process in Mumbai

Sutherland Global Services Limited 0 Year 0 Months-3 Year 0 Months Mumbai Min 175000 - Max 350000 walk-in Not Specified BPO
Job Description

Technical Support Process :-

  • Query resolution/ troubleshooting and resolution within a short time
  • Good Hardware knowledge is mandatory.

Customer Service Process :-

  • Responsible for handling inbound calls
  • Identify customers needs on every requirement with quick response time
  • handle the complaints and enquiries of customers
  • Be responsible for customer satisfaction

Candidate Profile:

Skills Required :-

  • Must be a quick learner
  • Excellent written and verbal communication skills in the English language
  • Ability to use the computer system
  • Confident in building a conversation
  • The desired candidate needs to have basic knowledge of MS Word and MS Excel
  • Typing skills of 20 words per minute with an accuracy of 85%

ITES, BPO, KPO, LPO, Customer Service, Operations
International Voice Process
June 22, 2016 - June 23, 2016
Desired Candidate profile
Any Graduate
Company profile

Sutherland Digital is a startup IT consulting and Technology Transformation Company, focused on providing end to end solutions to enterprises, with a focus around Digital Transformation. A subsidiary of Sutherland Global Services, a $1 bn Global provider of world class innovative, analytics driven business solutions and services, Sutherland Digital aims to leverage the Process and Data expertise of its parent to provide a unique and differentiated service to enterprises. 

Sutherland Global Services, 5th Floor, Liberty Towers, Reliable Plaza, Thane Belapur Road, Airoli, Navi Mumbai 400708