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Order Management

[2-5 Year(s) Exp]
Genpact Private Limited
Experience : 2-5 Years
Salary : 200000 - 350000 P.A
Job Type : walk-in
Key skills : BPO 
Job Description :

Job Description:
 
  • Processing SAP orders for: Orders confirmation; Supply confirmation; Third party vendors; Invoicing; Reporting 
  • Offering information to customers via e-mails/phone;
  • Updating SAP regarding clients, supplies, pricing;
  • Maintaining relations with logistics partners and informing customers regarding availability and deliveries;
  • Creating purchase orders (POs) for the third party orders;
  • Offering resolutions for internal updating requests: credit/ debit notes, reimbursements;
  • Building a relation with clients and sales representatives;
  • Checking and solving potential issues between client purchase orders (PO) and system information;
  • Communicating with the warehouse and forwarders and efficiently manage the delivery process to ensure return of goods to the final recipient;
  • Preparing the relevant documents for the orders (export, transport, customs, insurance);
  • Preparing the invoices in a correct and timely manner;
  • Daily monitoring the assigned portfolio;
  • Solving issues regarding damaged goods, shipment delayed, etc;
  • Managing any issues, looking for solutions along with all the parties involved; 
  • Escalating any problems, delays, inconsistencies;
  • Maintaining the relation with banks, chambers of commerce, embassies and other institutions in order to certify documents
  • Ensuring completeness of documents and fully archiving them; 
  • Handling complaints related to logistics and return transports;
  • Proposing ideas for streamlining activities and taking part in projects to implement these ideas

Desired Candidate:

  • Candidate must have prior experience in Order Management
  • Candidate must be comfortable with 24x7 shifts

Note: Please carry your updated resume, passport size photograph and original photo ID proof.

Role Category: Order Management
Educational Qualification: Graduate , Post Graduate
Functional Area: Supply Chain, Logistics, Purchase, Materials
Walkin Contact Info Contact person: jyoti.sharma2@genpact.com Phone No: 7337494344
Job Posted On May. 21, 2017
Last Date To Apply May 14, 2016
Company Details
Company Name :

Genpact Private Limited

Company Address :

14 - 45, IDA Uppal, Opp NGRI, Habsiguda, Hyderabad, Telangana 500039

Company Profile :

Genpact (NYSE: G) stands for “generating business impact.” We are a global leader in digitally-powered business process management and services. We architect the Lean DigitalSM enterprise through our patented Smart Enterprise Processes (SEPSM) framework that reimagines our clients’ operating models end-to-end, including the middle and back offices. This creates Intelligent OperationsSM that we help design, transform, and run. The impact on our clients is a high return on transformation investments through growth, efficiency, and business agility. For two decades, first as a General Electric division and later as an independent company, we have been passionately serving our clients. 

Venue Location 1:

Kamat Lingapur Hotel
Address: 1-10-44/2, Chikoti Gardens, Begumpet, Hyderabad, Telangana 500016
Landmark: Opposite Shoppers Stop Begumpet

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