Network level: WAN and LAN connectivity, routers, firewalls, and security
Internal systems, cloud and network infrastructure.
Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint
Remote access solution support: VPN, Terminal Services, and Citrix
Remote monitoring and management of system alerts and notifications
Perform network assessments and security auditsParticipate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system reviewDeploy and troubleshoot Star2Star VOIP and other VOIP technologiesWork with Sales Team to Engineer projects, identify new products and solutions, and research solutions for existing clientsDocument maintenance for all computer systems
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