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Requirement for Business Support Services in Mumbai

[0-4 Year(s) Exp]
UBM India Pvt Ltd
Experience : 0-4 Years
Salary : 162000 - 192000 P.A
Job Type : full-time
Key skills : Basic Computer Knowledge 
Job Description :

UBM India
Job Description
Job Title: Business Support Executive
Portfolio: (Visitor Promotion/Audience Generation)
Reports to: Dy. Manager – Business Support
Location: Mumbai (Andheri)
JOB SUMMARY:
 To contact the prospects with the objective of signing them for respective event and have them attending the show using both phone (predominantly) and email channels.
 To handle any customer queries and questions.
 To enter details into the database as required.
 Generate new clients/visitors through references.
POSITION REQUIREMENTS:
 General education degree or equivalent with minimum of one year calling experience which should include at least six months recent B2B service.
 Excellent telephone skills (articulate communicator).
 Effective listening skills.
 Computer proficiency (experience in Windows based systems and Internet).
 Adept at multi-tasking while on a live call.
 Attention to detail for recording of account and call information, tracking of results.
 Ability to ensure prompt closure on customer enquiries.
 A focused and keen attitude to work with colleagues.
 Basic data mining skills with the ability to gather relevant information related to assigned work from internal and external sources.
 Basic time management skills; ability to multi task
 Understands business requirements, data and processes used to produce the intended results
 Adherence to, and demonstration of, organization and division core values
 Makes best use of work time, does not take excessive breaks or spend time on activities not related to work.
 Must be a self-starter, flexible and highly detail oriented; must be motivated and driven to succeed within the organization
OTHER KEY SUCCESS ATTRIBUTES:
 Pro-active
 Good listening skills
 Problem analysis and problem-solving
 Customer service orientation
WORK CONDITIONS:
 Working Days – Monday to Friday
 Working Hours – 9:30 am to 6:30 pm
 May be requested to work overtime and weekends for special events.
 General Office Environment.

Role Category: Business Support Executive
Educational Qualification: B.Com , BAF , BBI , BFA , 12th pass
Functional Area: Customer Service
Vacancies : 10
Job Posted On May. 21, 2018
Last Date To Apply June 21, 2018
Company Details
Company Name :

UBM India Pvt Ltd

Company Address :

Times Square Unit No. 1 & 2, B Wing, 5th Floor, Andheri-Kurla Road, Marol, Andheri East, Mumbai, Maharashtra 400059

Company Website : www.ubmindia.in
Venue Location 1:

UBM India - Mumbai Office

Venue Location 2:

UBM India - Mumbai Office

Recruiter Details

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