Monitoring of virus issues through Symantec Endpoint Protection antivirus.
Regular data & mail backup of MS outlook (PST files).
Password creation & resetting to end users through remote desktop.
Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express.
Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
Resolving tickets with in the SLA which is raised from End User side.
Maintaining Assets through Asset Management Tools.
Design and integrate specifications for systems.
Participate in an on-call rotation.
Recommend new processes and procedures, equipment and software.
Act as a senior resource for other System Engineers and for the team.
Communicate and interact with the other team members or colleagues to ensure coordination and cross-training.
Willing to work under 24/7 support. Preferred candidates from Enterprise corporate environment. Good verbal & written communication skills. Expert level knowledge of current technologies and hardware capabilities. Strong analytical and troubleshooting skills.
IT Software - Application Programming, Maintenance
March 29, 2016 - March 31, 2016
Desired Candidate profile
The Precision Group is an INR 250 Crore IT Group with its corporate office in Chennai, India and is one of India’s premier sources for IT products, support services and solutions. Established in 1996, Precision has a PAN India presence and provides complete IT Infrastructure Services and Solutions through its flagship company Precision Infomatic and group companies Biometric, and Techserve. Precision employees over 1700 dynamic professionals with varied skill sets.