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Technical Support

[1-6 Year(s) Exp]
Creative Hands HR Consultancy
Experience : 1-6 Years
Salary : 275000 - 500000 P.A
Job Type : walk-in
Key skills : BPO 
Job Description :

  • Product / Technical support with knowledge of HTML, Java script and CSS
  • Experience in Product / Technical support Knowledge in HTML, Java Script and CSS.
  • Investigate and troubleshoot issues related to end to end usage of advertisement operations tool.
  • Experience in email support and solving the technical issue by step by step process.
  • Provide email based technical support to clients in different geos - 24*7
  • Follow the workflow & adhere to SLAs - TFR, TRT, TAT, and FCR
  • Maintain high customer satisfaction
  • Help with research and troubleshooting of tough tickets
  • Knowledge Gap Reduction
  • Process improvement & Escalations management
  • Product support/Application Support experience
  • Excellent Communication skills
  • Troubleshooting the issues related to ad servicing


  • Willing to work in 24/7 shift.
  • Graduation MANDATORY.
  • Work location  - only HYDERABAD
  • Good communication required.

Creative Hands HR Consultancy is hiring Text support for Google

Role Category: Technical Support
Educational Qualification: Graduate
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Walkin Contact Info Recruiter Name:Vijesh Contact Company:Creative Hands HR Consultancy Telephone:9043432521 Reference Id:technical support
Walkin Time 10 a.m.
Job Posted On May. 17, 2017
Last Date To Apply May 20, 2016
Company Details
Company Address :

No - 27, Varadier Street,
Seven Wells, Mint,
Chennai - 600001

Company Profile :

Creative Hands HR Consultancy is Start up firm, formed by young and dynamic entrepreneurs having experience and knowledge in US Financial Market recruiting.
We are one among the few firms equipped to provide a comprehensive end-to-end HR service platform to our clients. Given the high cost, legal complexity and administrative burden associated with temporary staffing and other HR functions in India, corporations are increasingly seeking to outsource these functions. Flawless client servicing is our motto.

Venue Location 1:

No - 27, Varadier Street,
Seven Wells, Mint,
Chennai - 600001

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