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Technical Support

[2-3 Year(s) Exp]
Thomson Reuters India Pvt Ltd
Experience : 2-3 Years
Salary : Not Specified
Job Type : walk-in
Key skills : BPO 
Job Description :

  •  Provides a basic level of technical and subject matter expertise in one or more technologies.
  •  Provides assistance for the reduction in volume and mean time to recover incidents in assigned business unit by providing high-level trouble shooting on technical issues. 
  •  Provides assistance in proactive problem management in order to deliver high service levels. Adheres to Incident management procedures.
  •  Adheres to operations procedures, standards, and technical policies. 
  •  Primary relationship with peers, manager, and project team member.
  • technical skills in Linux with good working knowledge of shell scripting, should have excellent oral and written skills. Candidate should be willing to work in 24*7 Shifts. Prior experience with application support will be a plus. Strong understanding of Windows OS, Web Technologies (Jquery; Ajax; ASPX), exposure to Linux and shell scripting.
Role Category: Technical Support
Educational Qualification: Graduate
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Walkin Contact Info Telephone: 04067140000
Walkin Time 4 a.m.
Job Posted On May. 13, 2017
Last Date To Apply March 28, 2016
Company Details
Company Address :

Thomson Reuters 6th Floor, Divyasree Solitaire, Plot No 14 & 15,Software Units Layout, Survey Hi-tech City, Hyderabad.

Company Website : www.thomsonreuters.com
Company Profile :

Thomson Reuters India Pvt Ltd

Thomson Reuters is the world's leading source of intelligent information for businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare and media markets, powered by the world's most trusted news organization. With headquarters in New York and major operations in London and Eagan, Minnesota, Thomson Reuters employs more than 50,000 people in 93 countries.

Venue Location 1:

Thomson Reuters 6th Floor, Divyasree Solitaire, Plot No 14 & 15,Software Units Layout, Survey Hi-tech City, Hyderabad.

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