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TECHNICAL SUPPORT EXECUTIVE IN BANGALORE

[0-2 Year(s) Exp]
KEYRESOURCE MANPOWER CONSULTANCY PVT LTD
Experience : 0-2 Years
Salary : 300000 - 450000 P.A
Job Type : full-time
Job Description :

VMWare - Technical Requirement (BLR Location) | Contact KUMAR @ 9036045541.

 Profile shortlisted for leading Cloud Storage Giant: VMware Sr. Technical Support Engineer!!!

Requirement: 0 to 2 years of relevant experience

Technical Knowledge:
Foundation experience on Storage
Networking
TCP/IP
Windows Clustering/DHCP/DNS, Windows 2003/2008
Multiplatform Operating Systems Knowledge (Windows, Linux , UNIX) would be an added advantage
Experience in Virtualization & Cloud computing will be preferred.

Eligibility criteria:    
Bachelors degree
Good communication skills
Should have very good written communication skills (No usage of short forms or sms & whatsapp lingo )

Job profile:
Resolve customers issues via the telephone, email or Webex
Reproducing issues in-house and responding back in a timely manner.
Regular follow ups with customers with recommendations, updates and action plans.
Escalate issues in a timely manner according to Standard Operating Procedures.
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.
Create new knowledgebase articles to capture new learnings for reuse throughout the organization.
Participate in technical communications within the Technical Support Team to share best practices and learn about new technologies.
Focus on an area of technical specialization and attend technical trainings,
Read and work with other Technical Support Engineers on cases which will help cultivate that expertise.
Good written and verbal communication skills.
Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations.

Rounds of interview:
HR Screening
Technical Round
Client round

Additional information:
24/7 shifts
5 day working
 
Salaries average would range from 3 to 4.5 LPA

FOR FURTHER QUERIES WHATSAPP KUMAR @ 9036045541 or call. Looking for immediate joiners.

INTERESTED CANDIDATES CAN ALSO WALK IN @ BELOW MENIONTED ADDRESS ON MONDAY (21st Nov 2016):
KeyResource Manpower Consultancy Pvt Ltd
#40, 14th Main, 7th Sector, HSR Layout, Bangalore
Below Lakme Salon, Diagonally opposite to MAX showroom.
Near HSR BDA Complex, Next to McDonlds.

Thanks & Regards,
KUMAR
9036045541
KeyResource Manpower Consultancy Pvt Ltd

Role Category: Resolving Technical Queries from the Customers
Educational Qualification: BCA , MSC , MCA , ME , M.Tech , B.sc , B.Tech
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Vacancies : 10
Job Posted On May. 23, 2017
Last Date To Apply Nov. 22, 2016
Company Details
Company Address :

#40, 14th Main, 7th Sector, HSR Layout, Bangalore
Below Lakme Salon, Diagonally opposite to MAX showroom.
Near HSR BDA Complex, Next to McDonlds.

Company Website : http://keyresource.in/
Company Profile :

Its, a great pleasure to introduce ourselves as a young team of professionals specializing in providing executive search. Key Resource has a wealth of knowledge in the recruitment industry which enables us to understand requirements of candidates and clients alike to create a fast and effective match. The goal of our company is to provide only  the highest quality of candidate to our clients and strive to exceed all expectations  for services provided and to minimize mismatches in the hiring. We aim to have a high volume of candidates to ensure a wide range of choice.

We have been supporting some of the best names in the industry across multiple domain and locations. Recruiting and retaining the right talent is critical to the stability and success of any organization. Regardless of whether your company is looking for leaders, managers or front line employees, we have the experience, expertise and depth of knowledge to find you the best talent. Our team consultants comes with varied domain & industry expertise and is focused on hiring the right people for your organization.

We have a strong focus on delivering high-quality services through world class processes and a talented work force. We believe in long term relation to provide our clients thorough understanding of their business goals, expectations and requirements, allowing our clients to focus on growing their business and people development.

We believe in creating opportunities and value for our clients, candidates, people and all stakeholders through sustainable, profitable growth in business, revenue and earnings and cash flow in a best in class organisation based on mutual respect, trust and integrity.

Venue Location: Not Specified
Recruiter Details

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