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Urgent Job openings for BPO and HR in Bangalore

[0-5 Year(s) Exp]
Ekhard hr services
Experience : 0-5 Years
Salary : 150000 - 345000 P.A
Job Type : full-time
Key skills : BPO 
Job Description :

Dear Candidate,

Greetings from EKHARD HR Services!!

We are hiring Technical Support Representatives / Customer Support Representatives for the below mentioned Clients.

Walk In with all your documents and attend the Interview to the below mentioned address.

Walk In to our office and attend 10 Interviews on the same day.

1.            First Source                        -              For Technical & Non-Technical

2.            Mphasis                               –             For L3 Position Non-Technical (3.5 Lacs)

3.            Aegis                                     -              For Non-Technical (3.5 Lacs)

4.            Infosys                                                 –             For L2 Position Non-Technical (3.5 Lacs)

5.            HGS                                       -              For Technical & Non-Technical

6.            Concentrix                          -              For Technical & Non-Technical

7.          247                                         -              For Technical & Non-Technical

8.          EKHARD HR Services       -              For HR Recruiter

POSITION SUMMARY –

A CSR / TSR in this role deals with a number of incoming calls pertaining to the client’s business. The Associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction.

Available Shifts –

Australian Shift

Canadian Shift

Day Shift

US Shift

UK Shift

Rotational Shift

 

Education Qualifications / Eligibility:

 

10th, 12th, UG, Graduate (With / without Experience) Minimum – 18 years of Age

Excellent in Communication Skills

 

KEY RESPONSIBILITIES

 

• Answers incoming customer calls with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call.

• Responds to incoming calls from the customers to solve queries and provide alternative options, also change any account information upon customer’s request.

• Ensure resolutions are provided keeping in mind call control and call duration as prescribed by the client SLA.

• Ensures all information provided is post verification and authentication as per the Data Protection Act

• Updates the client software with customer information, queries and Service requests.

• Provides new thoughts and ideas for process improvements

• Works in conjunction with process requirements and metrics (SLA)

 

KNOWLEDGE AND SKILLS

 

• Excellent communication skills

• Polite and customer service oriented

• Able to comprehend customer queries and provide the relevant resolve

• Exhibits patience and empathy to resolve customer queries

• Typing Skills: 15 wpm with 85 % accuracy

 

All the Rounds will be happening at our Office on the same day, we give the offer letter for all the companies in our office if the candidate carries all the documents in Original as well as in Xerox.

 

If interested kindly Walk-In at our office Between 1:00 PM TO 5 PM with all the documents.

 

Also, requesting you to refer your friends and help them to get a job.

 

Venue:

#30, Ground Floor, BTM 2nd Stage,

Bannerghatta Road, Opp to Gopalan Innovation Mall,

Bangalore - 560076

 

Thanks & Regards

 

Name; PREM 

Mobile No. 7349790913

Role Category: CSR,CSE
Educational Qualification: 12th pass , Graduate , Undergraduate , 10th pass
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations , HR, Recruitment, Administration, IR , Telecalling , Customer Service
Vacancies : 150
Job Posted On Jun. 13, 2017
Last Date To Apply June 16, 2017
Company Details
Company Name :

Ekhard hr services

Company Address :

#30, Ground Floor, BTM 2nd Stage,
Bannerghatta Road, Opp to Gopalan Innovation Mall,
Bangalore - 560076

Venue Location 1:

Venue:
#30, Ground Floor, BTM 2nd Stage,
Bannerghatta Road, Opp to Gopalan Innovation Mall,
Bangalore - 560076

Recruiter Details

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