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Urgent Opening for Customer Relation Executive in Mumbai

[1-9 Year(s) Exp]
Envisioning Careers
Experience : 1-9 Years
Salary : 120000 - 180000 P.A
Job Type : full-time
Key skills : Basic Computer Knowledge 
Job Description :

We have an Opening with our corporate Company.

Position: Customer Relation Executive.

Job Location : Lower Parel – 2 Minutes walking Distance from the Station.

Salary : Upto 15k

Experience : Minimum 1 Year

Candidate should have Good Communication Skill.

Only Male Candidate Preferable

Interview Date : 24/7/2017

 

Job Details:

Needs to take orders and process which come online and calls mediums.

Transfers / track those orders to different stores based on order location.

Needs to be in constant touch with delivery rider and also customer care of online mediums in case of delivery order error.

Needs to ensure all data is correct and needs to ensure 100% delivery orders are done.

Needs to follow the standard script while handling all guest calls. Should be able to handle guest complaints and issue efficiently.
Bulk orders from corporate also should be taken and needs to discuss the order with area manager or the store managers before finalizing. 
At any given point he needs to be reachable in terms of delivery order. Needs to be present at computer at all times to take and place orders.

Needs to maintain a report of all orders per day.

Needs to ensure accurate and timely delivery of all orders.

Coordinate with regional counterpart on delivery orders and issues.

Needs to have good hand over spoken and written English and regional language.

 

If Interested then Please Mail your Updated Resume on vaishali.envcareers@gmail.com OR you can whatapps me on 7387110579.

Role Category: Customer Relation Executive
Educational Qualification: 12th pass , Graduate
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Vacancies : 1
Job Posted On Jul. 21, 2017
Last Date To Apply July 31, 2017
Company Details
Company Name :

Envisioning Careers

Company Address :

Mumbai

Venue Location 1:

Mumbai Lower Parel

Recruiter Details

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