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Urgent Opening in BPO

[0-4 Year(s) Exp]
Jobsnu
Experience : 0-4 Years
Salary : 108000 - 400000 P.A
Job Type : full-time
Key skills : Basic Computer Skills 
Job Description :

The Customer Care Associate is responsible for receiving, investigating and responding to all customer inquiries regarding installation, products and services. The Customer Care Associate will troubleshoot problems and coordinate with various internal departments to resolve problems. Other responsibilities include:


• Interact with customers by phone, e-mail or online chat concerning various care issues.
• Provide hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
• Solicit cross-selling and up-selling opportunities within the customer care experience.
• Tracking and reporting of relevant customer care performance metrics.
• Capturing and applying customer feedback.

Role Category: CCE,TSO and Field sales
Educational Qualification: 12th pass
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations , FIELD EXECUTIVE , Telecalling
Job Posted On May. 15, 2017
Last Date To Apply March 31, 2017
Company Details
Company Name :

Jobsnu

Company Address :

Human Needs Services Pvt Ltd.,
C-4, 3rd floor, Sector-13,
Vasundhara,
Ghaziabad,
UP-201012,
INDIA

Company Website : www.jobsnu.com
Company Profile :

JobsNu, India’s leading online career and recruitment resource with its cutting edge technology provides relevant profiles to employers and relevant jobs to jobseekers across industry verticals, experience levels and geographies. More than 200 million people have registered on the JobsNu Worldwide network.

Today, with operations in more than 40 countries, JobsNu provides the widest and most sophisticated job seeking, career management, recruitment and talent management capabilities globally. JobsNu started its operations in 2001. Headquartered in Hyderabad, the company has presence in 11 other cities of India viz., Mumbai, Delhi, Bangalore, Chennai, Pune, Kolkata, Ahmadabad, Baroda, Chandigarh and Cochin.

Venue Location: Not Specified
Recruiter Details

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