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Urgent Openings for Chat Executives

[2-4 Year(s) Exp]
CorpConsult
Experience : 2-4 Years
Salary : 180000 - 300000 P.A
Job Type : full-time
Key skills : IT Sales  Technical Support 
Job Description :

Job Responsibilities:

Handle the customer queries related to the courses and to lead them for a closure.

Should have Convincing approach.

Track and follow-up all customer requests in a timely manner.

Greet and address customers in a friendly and respectful way.

Answer multiple queries of customers at the same time.

Handle dissatisfied customers in a polite and professional fashion.

Type fast so that customer does not have to wait for so long to ensure customer satisfaction.

Would be responsible for resolving customer queries/ concerns over the calls and emails (as per the defined process)

To ensure all SLA's are accomplished with 100% customer satisfaction.

 

Desired Candidate Profile:

 

Should have excellent communication skills and good command over English

language (written and verbal)

Candidate should be flexible in Day Shifts*/ Rotational shifts/ Night Shifts.

Experienced professionals should have customer handling, customer support or customer care background


 

Skills:

Inside sales, cold calling, International sales, upselling, international sales, excellent verbal communication, Customer Satisfaction.

Role Category: Chat executive
Educational Qualification: Graduate , Post Graduate
Functional Area: sales
Vacancies : 2
Job Posted On May. 20, 2017
Last Date To Apply June 3, 2017
Company Details
Company Name :

CorpConsult

Company Address :

# 108, 2nd Floor, 27th Main Road,
HSR Layout Sector 2, Bangalore-560102

Company Website : www.corpconsult.co
Company Profile :

CorpConsult is an e-learning company. We provide IT training globally. Our executive team of knowledgeable, experienced and talented professionals joining hands together with the intention to provide IT training, Teaching and consulting solutions to the fresher undergraduates and working professionals on the IT skills required to get into various flourishing industries across the globe.

We at CorpConsult analyze and understand the challenges faced by the students and professionals who look for the right career path. We aim to provide e-learning courses to freshers and professionals, fast track tutorials for undergraduate students, GRE and GMAT Online training, Banking exams online coaching, International language teaching and consulting services. Our Subjects and courses are well designed to learn at a fast pace. Students and professionals will get to learn from our expert trainers and top class teachers who come with a lot of experience.

Online education plays an important role in the present world; it gives the benefit of learning from your own location at your preferred time slot and the pace you are looking at. We believe the online teaching has made a significant improvement in the recent past, the technology and the teaching methodology helps students, professionals have the great learning experience and teachers, trainers get the wonderful teaching experience.

Venue Location 1:

# 108, 2nd Floor, 27th Main Road,
HSR Layout Sector 2, Bangalore-560102

Recruiter Details

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