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Urgent openings for Customer Care Associate in Chennai and bangalore

[0-2 Year(s) Exp]
Neugene International
Experience : 0-2 Years
Salary : 168000 - 180000 P.A
Job Type : full-time
Key skills : Customer Service  Sales 
Job Description :

Job Description

Position Title:                                     Customer Care Associate

Reporting Manager:             Senior Sales officer

Location: Mumbai - 2 positions ( Panavel and Mulund), Bangalore - 2 positions ( HSR Layout and Devasandra), Mangalore - 2 positions, Hosur - 1 position, Chikkaballapur- 1 position, Chennai- 1 position ( Avadi).

 

Primary Function

Provide guidance to customers at their residenceand help them explore various available finish and color options.

Salary will be 11,800 in hand + 2500 fuel allowances + 700 Mobile Charges (In touch with Contractors, Architects & builders & generally get repeat & regular customer influencers onboarded)

Essential Functions & Responsibilities

§  Help and guide customers in their residence by explaining different product and finish options.

§  Help to generate leads/clients through market visits.

§  Explain to customers the various services rendered in the store and direct customers to appropriate sections for expert help

§  Interact with contractors who execute the painting services at Customers residence.

§  Willingness to work in a retail environment and engage with clients across age and income groups for 8.5 hours a day and 6 days in a week

§  Follow grooming and etiquette standards at all times while on duty

§  Develop a healthy working environment for co-workers and effectively contribute in any team-based tasks

§  Documentation and timely submission of daily reports

§  Discipline in adherence to work timings

§  2-wheeler required

§  Based out of dealer shop

 

Knowledge & Skill

§  Graduate (Any stream) with minimum 50%

§  The graduation must be through a full time, regular day course, MBA Degree is preferred

§  Engineers will not be considered

§  Age: Less than 25 years

§  Applicants should be Indian Citizens or hold relevant residence status

§  Gender – Male

§  Excellent communication and people skills

§  Orientation to engage with customers and deliver a delightful customer experience

§  Fluency in English, Hindi and Regional languages

Role Category: Provide Guidance to customer at their residence
Educational Qualification: Graduate
Functional Area: sales , Customer Service
Job Posted On Jul. 21, 2017
Last Date To Apply Aug. 21, 2017
Company Details
Company Name :

Neugene International

Company Address :

HR Consulting Division
Corporate office
Statesman House, Level 4,
Barakhamba Road,
New Delhi 110 001.

Company Website : www.neugeneinc.com
Venue Location: Not Specified
Recruiter Details

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