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Urgent Openings for Customer Care Manager in Punjab

[4-8 Year(s) Exp]
Hira Automobiles Ltd
Experience : 4-8 Years
Job Type : full-time
Key skills : Customer Service 
Job Description :

providing help and advice to customers using your organisation's products or services

communicating courteously with customers by telephone, email, letter and face-to-face

investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants

handling customer complaints or any major incidents, such as a security issue or a customer being taken ill

issuing refunds or compensation to customers

keeping accurate records of discussions or correspondence with customers

analysing statistics or other data to determine the level of customer service your organisation is providing

producing written information for customers, often involving use of computer packages and software

writing reports analysing the customer service that your organisation provides

developing feedback or complaints procedures for customers to use

improving customer service procedures, policies and standards for your organisation or department

meeting with other managers to discuss possible improvements to customer service

Role Category: Resolving Customer Problem regarding service veh
Educational Qualification: Graduate
Functional Area: Customer Service
Vacancies : 1
Job Posted On Jun. 16, 2017
Last Date To Apply July 16, 2017
Company Details
Company Name :

Hira Automobiles Ltd

Company Address :

Hira Automobile LTD Village Bhadak , Rajpura opposite Bharat Petro Pump

Company Profile :

HIRA AUTOMOBILES LTD., is the largest Maruti Suzuki dealership of South Punjab and has been serving since 1989. 

Venue Location 1:

Hira Automobile LTD Village Bhadak , Rajpura opposite Bharat Petro Pump

Recruiter Details

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