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Urgent openings for Front office Executive in Bangalore

[0-5 Year(s) Exp]
Advanced Micro Services Pvt Ltd
Experience : 0-5 Years
Salary : 168000 - 204000 P.A
Job Type : full-time
Key skills : MS Office 
Job Description :

FRONT OFFICE EXECUTIVE PROFILE

Job brief

The Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

Greet and welcome guests

Answer questions and address complaints

Answer all incoming calls and redirect them or keep messages

Connect only required calls to concerned department

Receive letters, packages etc. and distribute them

After receiving the materials MRA number to be given.

Photograph should be taken of the incoming material properly.

The Photograph should be edited and uploaded the same to software

MRA number should be written on the sticker and pasted on the material.

The Material should be allocated to team as instructed by management.

Make sure all software movements done as per the software movement.

Software/Manual DC of the out-going material should be done.

The MRA Details Trouble shooting charges should be sent through mail to the customer and same to be explained to the customer through phone or in person.

The Packing should be guided to support staffs and photographs to be taken care.

The cheques & cash payments given by the customers should be handed over to the concerned department with detail.

The delivered job status should be confirmed by client through phone.

Any initial damages like Burnt in the PCB and Dent in the material photo to be sent to customer.

Courier Paid Charges have to be maintained in the boob and the paying reason has to be mentioned.

Make an arrangement for the courier to be picked up.

Make sure the parcel reaches the customer on time by following with the courier people and the customer.

After confirming the receivable of material, ask for the feedback about the job working.

Keep the required document for the engineer field visit.

Maintain DC file

Manual DC to be maintained in EXCEL (about the payment)

Courier details to be maintained in excel

Prepare outgoing mail by drafting correspondence, securing parcels etc.

Check, sort and forward emails

Monitor office supplies and place orders when necessary

Keep updated records and files

Take up other duties as assigned

Role Category: Receptionist
Educational Qualification: Graduate
Functional Area: Electronics
Vacancies : 1
Job Posted On Aug. 01, 2017
Last Date To Apply Sept. 1, 2017
Company Details
Company Name :

Advanced Micro Services Pvt Ltd

Company Address :

#305, Annex Block,M M Industries, Jayanagar 7th Bloc, Yediyur, Bangalore 82

Company Website : www.amsindia.net
Venue Location 1:

#305, Annex Block,M M Industries, Jayanagar 7th Bloc, Yediyur, Bangalore 82

Recruiter Details

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